Implementation Intern

Propio; Overland Park (KS); On-site; USD 2,066,000 - 3,444,000; Part time

Benefits offered by this job

Onsite learning

Competitive hourly pay

One-on-one mentorship

Ongoing learning and development

Networking opportunities

Potential for full-time employment

Job summary

Propio Language Services is seeking an Implementation Intern to gain hands-on experience across client onboarding, administration, and client success. You’ll contribute to real client projects from day one in a fast-paced environment.

The role offers onsite learning in Overland Park, KS with mentorship from experienced professionals and opportunities for future full-time employment after graduation.

Qualifications

• Currently pursuing a degree in Business Administration or Business Management, Marketing, Communications, or a related field
• Minimum GPA 3.0 strongly preferred
• Active involvement in campus or community activities encouraged
• Strong written and verbal communication skills
• Confidentiality and professionalism required
• Excellent attention to detail and organizational skills
• Basic knowledge of Microsoft Office Suite
• Interest in learning across Client Implementation functions
• Prior internship or office experience is a plus
• Legally authorized to work in the United States full-time without sponsorship

Responsibilities

• Assist Implementation team in day-to-day operations to support client needs and satisfaction
• Support onboarding process for new clients through material preparation, account setup, and documentation
• Possibly visit local client sites to assist with onboarding
• Participate in client meetings or calls, take notes, and follow up on actions
• Draft client communications such as follow-ups and surveys
• Collaborate with internal teams to relay feedback and troubleshoot issues
• Maintain and update client records in CRM or tracking tools
• Conduct research to understand client industries and provide insights
• Contribute to internal projects to improve Implementation strategy

Skills

Communication skills

Attention to detail

Organizational skills

Microsoft Office

Confidentiality

Team collaboration

Education

Pursuing degree in business-related field

Tools

Microsoft Office Suite

Job description

Description

Propio Language Services is a provider of the highest quality interpretation, translation, and localization services. Our people take pride in every resource we offer, and our users always have access to the best technology, support, and experience. We are driven by our passion for innovation, growth, and connecting people. If you believe in the transformative power of technology-driven solutions and meaningful communication, Propio could be the ideal place for you.

Propio’s Summer Internship Program is an experience that offers students the opportunity to engage in real-world client work while receiving mentorship from industry-leading professionals. As an intern, you’ll make meaningful contributions from day one because we believe you are the future of our business.

Program Benefits

• Onsite experience that promotes hands‑on learning, team engagement, and a deeper understanding of our company culture
• Competitive hourly pay
• One‑on‑one mentorship with experienced professionals
• Ongoing learning and development
• Networking opportunities and social events with peers and professionals
• Potential for full‑time employment upon graduation

Position Overview

We are seeking a motivated and ambitious Implementation Intern to join our team. This position provides hands‑on experience in various client service functions including implementation, client administration, client success, and client growth. In this role, you will gain exposure to the full client lifecycle and contribute to meaningful projects in a fast‑paced environment.

Responsibilities

• Assist the Implementation team in day‑to‑day operations to support client needs and ensure satisfaction
• Support the implementation and onboarding process for new clients through material preparation, account setup, and documentation
• Potentially visit local client sites to assist with client onboarding
• Participate in client meetings or calls, taking notes and following up on action items
• Help draft client communications such as follow‑up emails, check‑ins, and feedback surveys
• Collaborate with internal teams to relay client feedback and troubleshoot issues
• Maintain and update client records in CRM or other tracking tools
• Conduct research to understand client industries and provide insights to improve the client experience
• Contribute to internal projects that enhance the overall Implementation strategy

Requirements

Qualifications

• Currently pursuing a degree in Business Administration or Business Management, Marketing, Communications, or a related field
• Minimum of a 3.0 GPA strongly preferred
• Active involvement in campus, community, or other volunteer activities and/or organizations preferred
• Strong written and verbal communication skills
• High level of confidentiality and professionalism
• Excellent attention to detail and organizational skills
• Basic knowledge of Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
• Interest in learning and contributing to a variety of Client Implementation functions
• Prior internship or office experience a plus, but not required
• Candidates must be legally authorized to work in the United States on a full‑time basis without requiring future sponsorship for employment visa status

What you’ll Gain

• Exposure to real-world B2B client services and systems
• Experience working with cross‑functional teams
• Mentorship and support from industry leading client service professionals
• Opportunities to make meaningful contributions to organizational projects
• A stronger understanding of career paths within client services