Technical Operations Intern

Propio; Overland Park (KS); On-site; USD 21,000 - 29,000; Part time

Benefits offered by this job

Onsite experience

Competitive hourly pay

One-on-one mentorship

Ongoing learning and development

Networking opportunities

Potential for full-time employment

Job summary

Propio Language Services is offering a Summer Internship in Technology Operations, providing hands-on experience across end-user support, IT service management, device provisioning, and lifecycle processes. You will gain exposure to daily operations, assist with onboarding/offboarding, and contribute to technology projects in a fast-paced setting.

You will benefit from onsite mentorship, networking events, and the potential for full-time employment after graduation.

Qualifications

• Currently pursuing a degree in Information Technology, Computer Science, MIS, Cybersecurity, or related field.
• Strong written and verbal communication skills.
• Working knowledge of Windows and Microsoft Office applications.

Responsibilities

• Assist employees with basic technology questions and support requests.
• Troubleshoot common computer, software, account, and access issues.
• Assist with setting up laptops, monitors, headsets, and other equipment.
• Support onboarding/offboarding technology tasks.
• Update support tickets with clear notes and status information.
• Maintain technology inventory and equipment records.
• Create and update basic support documentation and how-to guides.
• Assist with projects and day-to-day Technology Operations tasks.

Skills

IT support basics

Windows proficiency

Oral and written communication

Education

Information Technology

Computer Science

Management Information Systems

Cybersecurity

Tools

Microsoft Office

Job description

Description

Propio Language Services is a provider of the highest quality interpretation, translation, and localization services. Our people take pride in every resource we offer, and our users always have access to the best technology, support, and experience. We are driven by our passion for innovation, growth, and connecting people. If you believe in the transformative power of technology-driven solutions and meaningful communication, Propio could be the ideal place for you.

Propio's Summer Internship Program is a nine+ week experience that offers students the opportunity to engage in real-world client work while receiving mentorship from industry-leading professionals. As an intern, you'll make meaningful contributions from day one because we believe you are the future of our business.

Program Benefits:

• Onsite experience that promotes hands-on learning, team engagement, and a deeper understanding of our company culture
• Competitive hourly pay
• One-on-one mentorship with experienced professionals
• Ongoing learning and development
• Networking opportunities and social events with peers and professionals
• Potential for full-time employment upon graduation

Position Overview

We are seeking a motivated and ambitious Technology Operations Intern to join our team. This internship provides hands-on experience across Technology Operations functions, including end-user support, IT service management, device provisioning, account administration, troubleshooting, and technology lifecycle processes. In this role, you will gain exposure to the day-to-day operations that keep employees productive and connected while contributing to meaningful support initiatives and technology projects in a fast-paced environment.

Responsibilities:

• Assist employees with basic technology questions and support requests
• Help troubleshoot common computer, software, account, and access issues
• Assist with setting up laptops, monitors, headsets, and other equipment
• Support employee onboarding and offboarding technology tasks
• Update support tickets with clear notes and status information
• Help maintain technology inventory and equipment records
• Create and update basic support documentation and how-to guides
• Assist the Technology Operations team with projects and day-to-day tasks

Requirements

Qualifications:

• Currently pursuing a degree in Information Technology, Computer Science, Management Information Systems, Cybersecurity, or a related field
• Working support knowledge of computers, Windows, and Microsoft Office applications
• Minimum of a 3.0 GPA strongly preferred
• Active involvement in campus, community, or other volunteer activities and/or organizations preferred
• Strong written and verbal communication skills
• High level of confidentiality and professionalism
• Excellent attention to detail and organizational skills
• Basic knowledge of Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
• Interest in learning and contributing to a variety of [Department] functions
• Prior internship or office experience a plus, but not required
• Candidates must be legally authorized to work in the United States on a full-time basis without requiring future sponsorship for employment visa status

What you’ll Gain

• Exposure to real-world Technical Operations processes and systems
• Experience working with cross-functional teams
• Mentorship and support from industry leading Technical Operations professionals
• Opportunities to make meaningful contributions to organizational projects
• A stronger understanding of career paths within Technical Operations