Implementation Engineering Lead

United States Digital Space LLC; San Francisco (CA); On-site; USD 184,000 - 276,000; Full time

Job summary

United States Digital Space LLC in San Francisco leads a Professional Services Team to deliver complex implementation projects for large clients. The Team Lead, Implementation role focuses on guiding and coaching a team of Implementation Engineers through design, integration, and live launches, aiming for scalable, robust solutions.

Based in San Francisco, this in-office role requires leadership, a track record in global programs, and a commitment to customer success and continuous improvement.

Qualifications

• Leads a team of implementation managers and engineers in global projects.
• Experience building and managing high-performing teams.
• Ability to coach, set goals and drive performance.

Responsibilities

• Lead a team of implementation managers to deliver a great customer experience and get customers live efficiently.
• Act as sparring partner and escalation layer for the team on complex projects.
• Create an inspiring, collaborative team environment with open communication and feedback.

Skills

Team leadership

People management

Implementation engineering

Coaching

Cross-functional collab

Job description

United States Digital Space LLC in San Francisco leads a Professional Services Team to deliver complex implementation projects for large clients. The Team Lead, Implementation role focuses on guiding and coaching a team of Implementation Engineers through design, integration, and live launches, aiming for scalable, robust solutions.

Based in San Francisco, this in-office role requires leadership, a track record in global programs, and a commitment to customer success and continuous improvement.