Implementation Consultant – BRQ & Regulatory Solutions

Verra Mobility Corporation; Yuma (AZ); Remote; USD 90,000 - 120,000; Full time

Job summary

Verra Mobility Corporation seeks an Implementation Consultant to gather, validate, and document client business rules, workflows, and regulatory requirements for state and local government programs. You will work with Engineering, Legal, Sales, Product, and Operations to translate needs into actionable implementation deliverables, manage documentation, and ensure compliance and timely delivery.

Attention to detail and strong communication are essential to align client expectations with software

Qualifications

• Minimum of five years of experience in a client-facing role involving business requirements management, business analysis, client configuration, implementation coordination, or a related discipline supporting technology implementations.
• Excellent written and verbal communication skills, including the ability to translate complex technical, regulatory, and business concepts into clear language.
• Experience developing, documenting, maintaining, and standardizing process flows, workflows, business rules, and procedural documentation.
• Familiarity with project management and issue-tracking tools, such as Azure DevOps, ServiceNow, and Jira.

Responsibilities

• Lead and coordinate the BRQ process by managing internal and external stakeholder contributions, validating submitted information, and ensuring requirements are accurately captured and documented within established timelines for client-specific system configuration, business and technical requirements.
• Client Needs Assessment: Develop a thorough understanding of client business objectives, operational workflows, business rules, and implementation requirements to ensure solutions align with client needs and program expectations.
• Implementation Coordination and Reporting: Support the Project Leader for implementation milestones and deliverables; identify, document, and communicate risks and dependencies, coordinating resolution with stakeholders.
• Program Document Development: Draft, review, finalize, and deliver program-specific documentation, including citations, notices, certifications, affidavits, and other required materials.
• Document Control and Version Management: Maintain document version control and audit trails across programs, ensuring changes are tracked, reviewed, and maintained.
• Regulatory and Business Compliance: Ensure documentation and configuration requirements align with state and local legislation, internal policies, and system capabilities.

Skills

Client-facing experience

Requirements management

Documentation

Communication skills

Process flows

Cross-functional collaboration

Tools

Azure DevOps

ServiceNow

Jira

Job description

Verra Mobility Corporation seeks an Implementation Consultant to gather, validate, and document client business rules, workflows, and regulatory requirements for state and local government programs. You will work with Engineering, Legal, Sales, Product, and Operations to translate needs into actionable implementation deliverables, manage documentation, and ensure compliance and timely delivery.

Attention to detail and strong communication are essential to align client expectations with software