Public Sector Implementation Specialist

Verra Mobility Corporation; Arizona; Remote; USD 90,000 - 120,000; Full time

Job summary

Verra Mobility Corporation is seeking an Client Implementation Consultant to translate client needs into accurate implementation deliverables. You will work with cross-functional teams to capture business rules and operational workflows, ensuring compliance and successful configuration across programs.

The role requires meticulous documentation, coordination with Engineering, Legal, Sales, Product, and Operations, and strong communication skills to manage complex requirements and timelines.

Qualifications

• Five+ years in a client-facing role involving business requirements management, or similar.
• Experience translating business needs into system configurations or technical specifications.
• Strong written and verbal communication translating complex concepts.
• Experience developing and standardizing process flows and business rules.
• Familiarity with project management/issue-tracking tools like Azure DevOps, ServiceNow, Jira.

Responsibilities

• Lead and coordinate the BRQ process with internal and external stakeholders.
• Develop deep understanding of client objectives, workflows, and requirements.
• Coordinate implementation milestones and reporting; identify risks and dependencies.
• Draft, review, and deliver program-specific documentation and notices.
• Maintain document version control and audit trails across programs.
• Ensure documentation and configuration align with regulations and internal policies.

Skills

BRM / Business requirements management

Technical documentation

Client needs assessment

Implementation coordination

Document development & control

Regulatory compliance

Quality & attention to detail

Excellent communication

Process documentation

Azure DevOps / ServiceNow / Jira

Tools

Azure DevOps

ServiceNow

Jira

Job description

Verra Mobility Corporation is seeking an Client Implementation Consultant to translate client needs into accurate implementation deliverables. You will work with cross-functional teams to capture business rules and operational workflows, ensuring compliance and successful configuration across programs.

The role requires meticulous documentation, coordination with Engineering, Legal, Sales, Product, and Operations, and strong communication skills to manage complex requirements and timelines.