Benefits Integration Implementation Specialist

Fairygodboss; Elk Grove Village (IL); On-site; USD 25,637 - 51,329; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Life insurance

Matched retirement savings

Wellness program

Short-term and long-term disability

Charitable contribution match

Paid volunteer time off

Job summary

Fairygodboss is seeking an Implementation Specialist II based in Elk Grove Village, Illinois. This role involves delivering client onboarding for ADP solutions, ensuring customers feel comfortable and satisfied.

The selected candidate will consult with clients, analyze their needs, and recommend appropriate ADP solutions. Benefits include medical, dental, vision coverage, and a competitive compensation range of $18.61 – $37.26 per hour based on location and experience.

Qualifications

• High School Diploma required.
• 3 years of experience in client service/customer service preferred.
• Ability to work independently and as part of a team.

Responsibilities

• Consult with clients to deliver comprehensive ADP solutions.
• Analyze existing systems and recommend solutions.
• Partner with clients to address their business needs.

Skills

Basic project management skills

Excellent time management

Communication skills

Education

High School Diploma

Bachelor's Degree or equivalent military experience

Job description

Implementation Specialist II – ADP

Deliver client onboarding for ADP solutions, ensuring new customers are comfortable and satisfied.

Responsibilities

• Consult with clients to deliver a comprehensive ADP solution
• Guide and drive the client toward the best solution for their business needs
• Analyze existing systems, interface requirements, and business processes
• Partner with clients to learn their business and related needs
• Incorporate new processes, tools, and approaches when recommending an ADP solution
• Utilize broad knowledge to recommend solutions to the client when appropriate
• Recognize client business issues and concerns and recommend and implement an appropriate solution
• Interact and partner with ADP associates in sales and customer service
• Exchange routine information with members of the client project team, including priorities, timeliness, issues as they arise.

Required Qualifications

• High School Diploma
• Basic project management skills
• Excellent time management, organization, and communication skills
• A quick wit and sense of humor (optional)

Preferred Qualifications

• Bachelor's Degree or equivalent military experience
• 3 years of experience working in client service/customer service
• Business consulting experience
• Ability to work independently and with a team

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Life insurance
• Matched retirement savings
• Wellness program
• Short‑term and long‑term disability
• Charitable contribution match
• Holidays
• Personal days & vacation
• Paid volunteer time off
• Additional benefits may be available

Compensation

The compensation for this role is $18.61 – $37.26 per hour, depending on location, skills, and experience.

Diversity, Equity, Inclusion & Equal Employment Opportunity

ADP is committed to an inclusive, diverse, and equitable workplace and provides equal employment opportunities regardless of protected characteristics.