Implementation Consultant

Clutch Canada; San Francisco (CA); On-site; USD 101,200 - 126,500; Full time

Benefits offered by this job

Health benefits

Flexible working hours

Generous vacation time

401(k) retirement plan

Job summary

Clutch Canada is seeking a qualified individual to manage customer onboarding and deliver projects from inception to completion. This role involves collaborating with multiple teams in an AI-driven software environment.

The ideal candidate has over 3 years of relevant experience, knowledge of DevOps methodologies, and a passion for technical consulting. Great benefits include health insurance, flexible hours, and generous time off.

Qualifications

• 3+ years of technical consulting or customer-facing experience.
• Proven ability to facilitate hands-on technical work.
• Willingness to travel up to 15%.

Responsibilities

• Own project delivery from kick-off to closure.
• Lead and manage multiple onboarding engagements.
• Collaborate with Sales, Product Management, and Engineering.

Skills

Technical consulting

SaaS software implementation

SDLC and DevOps methodologies

CI/CD and DevOps tools

Project management

Education

Degree in Computer Science

Tools

Security certifications (CEH, CISSP, CSSLP)

Job description

Snyk is the leader in secure AI software development, helping millions of developers develop fast and stay secure as AI transforms how software is built. Our AI-native Developer Security Platform integrates seamlessly into development and security workflows, making it easy to find, fix, and prevent vulnerabilities — from code and dependencies to containers and cloud.

Our mission is to empower every developer to innovate securely in the AI era — boosting productivity while reducing business risk. We’re not your average security company - we build Snyk on One Team, Care Deeply, Customer Centric, and Forward Thinking.

It’s how we stay driven, supportive, and always one step ahead as AI reshapes our world.

What You’ll Do:

• Own project delivery from kick-off to closure for customer implementations, ensuring value is delivered

• Lead and manage multiple onboarding engagements simultaneously, facilitating customer outcomes across various teams

• Manage and optimize the Snyk Onboarding practices

• Communicate regularly with project stakeholders on status, schedule, and risk factors through each phase of implementation

• Collaborate cross-functionally with Sales, Product Management, Engineering, and Support to accelerate customer onboarding

• Represent the customers' technical requirements to internal and external stakeholders

What You Bring:

• 3+ years of technical consulting, SaaS software implementation, or customer-facing experience as a technical lead

• Working knowledge of SDLC and DevOps methodologies

• Proven ability to facilitate hands-on technical work and excellent client and project management skills

• Experience with CI/CD and DevOps tools

• Ability to clearly articulate complex technical issues and a demonstrated consultative and technical aptitude

• Willingness to travel up to 15% of the time as the job requires

It’d Be Awesome If You Also…

• Have a degree in Computer Science with experience in programming

• Speak Spanish and/or Portuguese

• Bring experience as a Technical Account Manager, Project Manager, Solution Architect, or Sales Engineer for AppSec, CI, or DevSecOps products and services

• Hold a security certification such as CEH, CISSP, or CSSLP, or other

• Have experience with enterprise-scale web development technologies and microservices

• Have an interest in application security, and an understanding of the importance of a developer first approach

Annual OTE (Base + 15% Bonus) Range: $101,200-126,500

Snyk is committed to equal pay for equal work and carefully considers a wide range of compensation factors. Actual compensation may vary based on prior experience, skills, location, internal equity, and other job-related factors. Our Total Rewards program includes, but is not limited to 401(k) retirement plan, paid time off, health, dental, and vision insurance.

Benefits & Programs

• Prioritize health, wellness, financial security, and life balance with programs tailored to your location and role.

• Flexible working hours, work-from home allowances, in-office perks, and time off for learning and self development

• Generous vacation and wellness time off, country-specific holidays, and 100% paid parental leave for all caregivers

• Health benefits, employee assistance plans, and annual wellness allowance

• Country-specific life insurance, disability benefits, and retirement/pension programs, plus mobile phone and education allowances