Implementation Associate

Privia Health; Arlington (VA); On-site; USD 65,000 - 75,000; Full time

Job summary

Privia Health is seeking an Implementation Associate to lead physician practice launches across VA, MD, DC and CT markets. You will manage projects, train staff on Privia’s EHR and billing platforms, and ensure long-term success through workflow optimization and cost savings initiatives.

The role demands strong project management skills, healthcare domain knowledge, and willingness to travel up to 70% to new and expanding markets.

Qualifications

• 2+ years in practice management or EHR implementation and training.
• Technical project management in healthcare setting preferred.
• Knowledge of physician office workflow and processes.

Responsibilities

• Partner with and launch providers into Privia Medical Group.
• Provide project management, training, and support during implementation and go-live of physician practices on our EHR and practice management/billing platform.
• Set practices up for long-term success with cost savings and population health strategies.
• Lead and coordinate activity between the practice and Privia teams including Finance, IT, Revenue Cycle, and Credentialing.

Skills

Practice management

EHR implementation

Project coordination

Healthcare training

Education

Bachelor's degree

Job description

Job Description

70% Travel Supporting our VA, MD, DC & CT Markets

The Implementation Associate is a key member of the Implementation team. This individual contributor role oversees and drives Privia’s process in launching top doctors into our high performance network. The Implementation Manager is the primary point of contact, project manager, and trainer during the launch and implementation of providers into our medical group.

Primary Job Duties:

• Partner with and launch providers into Privia Medical Group
• Provide project management, training, and support throughout the implementation and go-live of physician practices on our electronic medical record and practice management / billing platform
• Set practices up for long-term success with cost savings and population health strategies
• Lead and coordinate activity between the practice and the rest of the Privia teams, including Finance, IT, Revenue Cycle, and Credentialing teams leveraging Project Management tools and processes
• Train physicians, providers, and office staff on Privia’s processes, and technologies, and EHR system
• Manage a detailed project plan and communicate status to the client and Privia management team
• Manage multiple projects at once
• Identify and assist with market based and national projects to improve workflows and operations for our care centers and internal teams
• Help expand key strategic business units as needed (i.e., ancillaries, other Privia Service Lines, etc)
• Manage change and client expectations effectively
• Establish aggressive timelines and confront critical-path items and deadlines
• Willingness and ability for overnight travel to customers in new markets and within your market as Privia expands
• Serve as a mentor on the Implementation team

Qualifications:

• Bachelor's degree preferred or relevant experience
• 2+ years experience with practice management or EHR implementation and training
• Technical project management in a healthcare setting is preferred
• Prior experience in hospital or physician office setting including knowledge of physician office workflow and processes

The salary range for this role is $65,000 to $75,000 in base pay and exclusive of any bonuses or benefits (medical, dental, vision, life, and pet insurance, 401K, paid time off, and other wellness programs). This role is also eligible for an annual bonus targeted at 10%. The base pay offered will be determined based on relevant factors such as experience, education, and geographic location.

Additional Information

All your information will be kept confidential according to EEO Guidelines

Technical Requirements (for remote workers only, not applicable for onsite/in office work)

In order to successfully work remotely, supporting our patients and providers, we require a minimum of 5 MBPS for Download Speed and 3 MBPS for the Upload Speed. This should be acquired prior to the start of your employment. The best measure of your internet speed is to use online speed tests like https://www.speedtest.net/. Work with your internet provider if you have questions about your connection. Employees who regularly work from home offices are eligible for expense reimbursement to offset this cost.

Privia Health is committed to creating and fostering a work environment that allows and encourages you to bring your whole self to work. We understand that healthcare is local and we are better when our people are a reflection of the communities that we serve. Our goal is to encourage people to pursue all opportunities regardless of their age, color, national origin, physical or mental (dis)ability, race, religion, gender, sex, gender identity and/or expression, marital status, veteran status, or any other characteristic protected by federal, state or local law.