Impactful Workforce & Housing Case Manager

St Vincent de Paul Society; Phoenix (AZ); On-site; USD 28,000 - 33,000; Full time

Job summary

St Vincent de Paul Society in Phoenix is seeking a Workforce Case Manager to bridge guests to services, employment opportunities, and housing support. You will map out service plans, guide resume writing, and coordinate with community resources.

The role may work in shelter settings or the dining room, offering teamwork, reliability, and strong communication to help guests move toward stability. A bachelor’s in social work is preferred, with case-management experience and a valid driver’s

Qualifications

• Bachelor’s degree in social work or related field preferred; High School diploma or GED required.
• Minimum 1+ years in case management or 2+ years in human services.
• Valid driver’s license and clean driving record preferred.

Responsibilities

• Carry a caseload of workforce participants, meeting with each resident at least weekly.
• Actively recruit new participants and conduct assessments to determine needs and eligibility.
• Develop individualized service plans to identify needs, goals, and barriers, focus on skills development, job readiness, and career goals.
• Monitor progress toward stabilization, income, and housing goals using case notes and progress reports.
• Maintain timely and accurate records in all relevant data systems, ensuring documentation within 24 hours of interaction.
• Coordinate incident intervention and conflict resolution with staff and security as needed.
• Connect clients with resources and services such as skills training, education, and certifications.
• Coordinate with employers and community organizations to facilitate job placement opportunities.
• Attend staff meetings and agency events.
• Contribute to SVdP’s Culture of Invitation by welcoming volunteers and creating engagement opportunities.

Skills

Communication

Organization

Case management

De-escalation

Driver's license

Education

Bachelor's degree in social work or related field

High School diploma or GED

Job description

St Vincent de Paul Society in Phoenix is seeking a Workforce Case Manager to bridge guests to services, employment opportunities, and housing support. You will map out service plans, guide resume writing, and coordinate with community resources.

The role may work in shelter settings or the dining room, offering teamwork, reliability, and strong communication to help guests move toward stability. A bachelor’s in social work is preferred, with case-management experience and a valid driver’s