Impactful Workers' Comp Claims Clerk

Florida League of Cities; Orlando (FL); On-site; USD 42,000 - 45,000; Full time

Benefits offered by this job

Competitive salary

35-hour workweek

Paid time off

14 paid holidays

Paid parental leave

Retirement benefits (pension & 457b)

Health insurance

Employer-paid life insurance

Long-term disability

Tuition reimbursement

Employee Assistance Program

Job summary

Florida League of Cities, Inc. is seeking a motivated Claims Clerk to join the Workers' Compensation team. This role focuses on administrative tasks, maintaining electronic records, and assisting with benefit payments, while delivering excellent customer service.

You will handle calls, process documents, and support claims processing in a collaborative, team-oriented environment with a strong benefits package.

Qualifications

• High school diploma or GED.
• 1–3 years of administrative or office support experience.
• Proficiency with computers and standard office software.
• Strong communication and organizational skills.
• Ability to prioritize multiple tasks and meet deadlines.
• Strong attention to detail and accuracy.

Responsibilities

• Answer incoming calls and provide professional customer service.
• Scan, index, and maintain electronic claim files.
• Process incoming documents and correspondence.
• Support medical and wage benefit payment processing.
• Prepare and distribute claim-related documents and checks.
• Maintain accurate records and documentation.
• Assist claims staff with administrative support activities.
• Participate in training and professional development opportunities.
• Serve as a positive representative of the organization.

Skills

Computer proficiency

Communication skills

Organizational skills

Task prioritization

Attention to detail

Education

High school diploma or GED

Job description

Florida League of Cities, Inc. is seeking a motivated Claims Clerk to join the Workers' Compensation team. This role focuses on administrative tasks, maintaining electronic records, and assisting with benefit payments, while delivering excellent customer service.

You will handle calls, process documents, and support claims processing in a collaborative, team-oriented environment with a strong benefits package.