Claims Specialist – Workers' Comp (Impactful)

Old Republic Commercial Risk; Tampa (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

Old Republic Commercial Risk seeks a detail-oriented Workers' Compensation Claims Assistant to support operations in Tampa, FL. You will contact accounts on First Notices of Loss, process payments, answer calls, and manage diaries to keep files on track.

You will review medical treatment relevance to claims, route to network providers, and escalate subrogation or permanency concerns while ensuring jurisdictional compliance and license upkeep.

Qualifications

• High school diploma or equivalent.
• 1+ years of Workers' Compensation claims handling experience.
• License required or ability to obtain license within 90 days of employment in mandated states - FL, GA, AL.
• Familiarity with medical terminology.
• Ability to work independently, handle multiple tasks simultaneously, make difficult decisions and focus on details.
• Strong organizational skills.
• Excellent verbal and written communication skills.
• Proficiency MS Excel and MS Word.

Responsibilities

• Contact accounts on First Notices of Loss to obtain missing information pertinent to file set-up
• Process payments, answer phone calls, authorize treatment associated with Medical Only claims
• Complete appropriate contacts within 24 hours of assignment, and establish and maintain appropriate diary for follow-up
• Determine whether treatment is appropriate and causally related to the compensable injury
• Redirect treatment to network physicians as appropriate
• Refer subrogation potential claims or potential permanency claims to Supervisor
• Work to ensure compliance with all appropriate jurisdictional requirements on Medical Only claims, including timely form filing if applicable
• Maintain a working knowledge of jurisdictional requirements and obtain/maintain state adjusting licenses
• Administer benefits on Permanent Total or Death cases, which includes monitoring for changes in life or work status, implied interest in resolution or marked increases in costs.
• Demonstrate commitment to Company’s Code of Business Conduct and Ethics, and apply knowledge of compliance policies and procedures, standards and laws applicable to job responsibilities in the performance of work.

Skills

Organizational skills

Verbal communication

Written communication

Independent work

Medical terminology

Attention to detail

Education

High school diploma or equivalent

Tools

MS Excel

MS Word

Job description

Old Republic Commercial Risk seeks a detail-oriented Workers' Compensation Claims Assistant to support operations in Tampa, FL. You will contact accounts on First Notices of Loss, process payments, answer calls, and manage diaries to keep files on track.

You will review medical treatment relevance to claims, route to network providers, and escalate subrogation or permanency concerns while ensuring jurisdictional compliance and license upkeep.