Claims Clerk

Florida League of Cities; Orlando (FL); On-site; USD 42,000 - 45,000; Full time

Benefits offered by this job

Competitive salary

35-hour workweek

Paid time off

14 paid holidays

Paid parental leave

Retirement benefits (pension & 457b)

Health insurance

Employer-paid life insurance

Long-term disability

Tuition reimbursement

Employee Assistance Program

Job summary

Florida League of Cities, Inc. is seeking a motivated Claims Clerk to join the Workers' Compensation team. This role focuses on administrative tasks, maintaining electronic records, and assisting with benefit payments, while delivering excellent customer service.

You will handle calls, process documents, and support claims processing in a collaborative, team-oriented environment with a strong benefits package.

Qualifications

• High school diploma or GED.
• 1–3 years of administrative or office support experience.
• Proficiency with computers and standard office software.
• Strong communication and organizational skills.
• Ability to prioritize multiple tasks and meet deadlines.
• Strong attention to detail and accuracy.

Responsibilities

• Answer incoming calls and provide professional customer service.
• Scan, index, and maintain electronic claim files.
• Process incoming documents and correspondence.
• Support medical and wage benefit payment processing.
• Prepare and distribute claim-related documents and checks.
• Maintain accurate records and documentation.
• Assist claims staff with administrative support activities.
• Participate in training and professional development opportunities.
• Serve as a positive representative of the organization.

Skills

Computer proficiency

Communication skills

Organizational skills

Task prioritization

Attention to detail

Education

High school diploma or GED

Job description

Claims Clerk – Workers' Compensation

Florida League of Cities, Inc.

Workers' Compensation Division

Salary Range: $42,000 - $45,000

Launch Your Career with a Team That Makes a Difference

The Florida League of Cities is looking for a motivated and organized Claims Clerk to support our Workers' Compensation team. This role offers an excellent opportunity for someone who enjoys administrative work, customer service, attention to detail, and being part of a collaborative team environment.

As a Claims Clerk, you will play a key role in supporting claims operations, maintaining electronic records, assisting with benefit payments, and ensuring that our customers receive exceptional service.

What You'll Do

• Answer incoming calls and provide professional customer service
• Scan, index, and maintain electronic claim files
• Process incoming documents and correspondence
• Support medical and wage benefit payment processing
• Prepare and distribute claim-related documents and checks
• Maintain accurate records and documentation
• Assist claims staff with administrative support activities
• Participate in training and professional development opportunities
• Serve as a positive representative of the organization

What We're Looking For

Required Qualifications

• High school diploma or GED
• One to three years of administrative or office support experience
• Proficiency with computers and standard office software
• Strong communication and organizational skills
• Ability to prioritize multiple tasks and meet deadlines
• Strong attention to detail and accuracy

Preferred Qualifications

• Experience in workers' compensation, healthcare, insurance, or a related medical environment
• Knowledge of medical terminology and ICD-10 diagnosis codes
• Experience working with electronic document management systems

Why You'll Love Working Here

At the Florida League of Cities, we believe in supporting our employees personally and professionally. Our comprehensive benefits package includes:

• Competitive salary
• 35-hour workweek
• Paid time off through our Personal Time System
• 14 paid holidays, including your birthday
• Paid parental leave
• Retirement benefits, including pension and 457(b) plan opportunities
• Employer-paid dental insurance
• Health insurance coverage
• Employer-paid life insurance
• Long-term disability coverage
• Tuition reimbursement for continuing education
• Employee Assistance Program (EAP)
• Opportunities for career growth and professional development

If you're looking for a stable career with excellent benefits, meaningful work, and a team-oriented culture, we'd love to hear from you.

Equal Opportunity Employer

The Florida League of Cities is an Equal Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law.

Please Note:

This is a tobacco-free workplace. Applicants who use tobacco products are not eligible for employment.