Hybrid Workers’ Comp Claims Adjuster

Florida League of Cities; Orlando (FL); Hybrid; USD 60,000 - 78,000; Full time

Benefits offered by this job

Hybrid work schedule

35-hour work week

Paid holidays

Health insurance

Dental insurance

Life insurance

Long-Term Disability

Retirement plan with 457(b)

Tuition assistance

Travel reimbursement

Parental leave

Job summary

Florida League of Cities in Orlando, FL is seeking an experienced Workers’ Compensation Claims Adjuster to join our team. This role focuses on managing complex workers’ compensation lost-time claims in a collaborative environment that supports professional growth and work-life balance.

The successful candidate will determine coverage and compensability, conduct thorough investigations, negotiate settlements, and maintain accurate claim documentation while adhering to Florida law.

Qualifications

• Bachelor’s degree in Insurance, Business Administration, or related field preferred; or High school diploma/GED with 3–5 years of workers’ compensation claims handling experience.
• Current and valid Florida Workers’ Compensation Claims Adjuster License required.
• Strong knowledge of Florida workers’ compensation laws and regulations.
• Ability to investigate, evaluate, negotiate, and resolve claims.
• Excellent verbal and written communication skills.
• Ability to build professional relationships with members, injured workers, attorneys, medical providers, and colleagues.
• Strong organizational skills to manage multiple priorities.

Responsibilities

• Determine coverage and compensability of workers’ compensation claims.
• Review and establish claim files after First Notice of Injury.
• Conduct thorough investigations with claimants, employers, witnesses, medical providers, attorneys, and other relevant parties.
• Obtain recorded statements when necessary.
• Evaluate claims and decide reserves, compensability, and settlement opportunities.
• Negotiate settlements via phone and written communications.
• Maintain accurate claim documentation and manage diaries.
• Pursue subrogation and recovery opportunities.
• Participate in training to maintain industry knowledge.
• Maintain confidentiality and professionalism; travel as required.

Skills

W/C claims knowledge

Investigation and evaluation

Negotiation skills

Communication skills

Organizational skills

Education

Bachelor’s degree in Insurance or related field

High school diploma or GED + 3–5 years experience

Florida Workers’ Compensation Claims Adjuster License

Job description

Florida League of Cities in Orlando, FL is seeking an experienced Workers’ Compensation Claims Adjuster to join our team. This role focuses on managing complex workers’ compensation lost-time claims in a collaborative environment that supports professional growth and work-life balance.

The successful candidate will determine coverage and compensability, conduct thorough investigations, negotiate settlements, and maintain accurate claim documentation while adhering to Florida law.