Impactful Warehouse Automation Solutions Architect

Hai Robotics; United States; Hybrid; USD 120,000 - 180,000; Full time

Job summary

Hai Robotics, a leader in warehouse automation, seeks a Software Solutions Architect to drive architecture and end-to-end software delivery across the Americas and beyond. You will design scalable solutions, engage with executives, and collaborate with cross-functional teams to unlock the full potential of Hai Robotics’ technology.

You’ll work with R&D, Delivery, Sales, Support, Solutions & Engineering to translate customer needs into value-driven software and ensure successful deployment and

Qualifications

• Bachelor’s degree or higher in Computer Science, Software Engineering, Automation, Information Technology, Logistics, or a related field.
• 3–5 years of experience in software solution delivery, architecture, or implementation, including overseas/global delivery.
• Experience with WMS, WCS, WES and ERP integrations.
• Strong SQL for data querying; Python for scripting/automation.
• Knowledge of Linux/Unix, JSON, Git, and API testing with Postman.
• Networking basics: TCP/IP, VPNs, firewall concepts.
• Ability to analyze requirements, design solutions, and implement end-to-end.
• Fluent English; Chinese preferred.

Responsibilities

• Collaborate with internal teams and external stakeholders to gather, analyze, and document business and technical requirements.
• Translate customer needs and KPIs into scalable, actionable software designs and system architectures.
• Lead end-to-end software solution delivery, including blueprint design, scope definition, budgeting, development, testing, deployment, and client training.
• Ensure solutions are delivered with high quality, efficiency, and alignment to customer objectives.
• Manage client engagement throughout the project lifecycle and ensure satisfaction.
• Partner with R&D and technical teams to resolve issues, mitigate risks, and maintain clear communication.
• Provide guidance, technical expertise, and training to internal teams and customers.
• Monitor industry trends and gather customer feedback to inform product enhancements.
• Collaborate with Delivery, Sales, Support, Solutions & Engineering to bring differentiated capabilities.

Skills

Fluent English

Verbal and written communication

Global delivery experience

SQL

Python

Linux/Unix

JSON

Git

Postman

ERP integrations

WMS/WCS/WES

Education

Bachelor’s degree or higher in CS/SE/Automation/IT/Logistics

Tools

Postman

Job description

Hai Robotics, a leader in warehouse automation, seeks a Software Solutions Architect to drive architecture and end-to-end software delivery across the Americas and beyond. You will design scalable solutions, engage with executives, and collaborate with cross-functional teams to unlock the full potential of Hai Robotics’ technology.

You’ll work with R&D, Delivery, Sales, Support, Solutions & Engineering to translate customer needs into value-driven software and ensure successful deployment and