Impactful Switchboard Operator — Day Shift (32h/wk)

MercyOne; Davenport (IA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Full benefits package

Job summary

MercyOne Genesis is hiring a Switchboard Operator to join our patient-centered care team. You will handle all calls at the switchboard with efficiency and courtesy, delivering prompt service to both callers and staff.

No prior experience is required; we provide training. This full-time, day-shift role offers 32 hours per week, shifts including every other weekend, and a full benefits package within MercyOne Health System.

Qualifications

• High School diploma/GED or equivalent experience required.
• No experience required for this role.
• Strong customer-service orientation is valued.

Responsibilities

• Be responsible for providing efficient and courteous service for all calls processed at the switchboard communication center
• Provide immediate response in the proper manner to all emergency alarms and equipment alerts
• Monitor security areas as needed

Education

High School diploma/GED

Job description

MercyOne Genesis is hiring a Switchboard Operator to join our patient-centered care team. You will handle all calls at the switchboard with efficiency and courtesy, delivering prompt service to both callers and staff.

No prior experience is required; we provide training. This full-time, day-shift role offers 32 hours per week, shifts including every other weekend, and a full benefits package within MercyOne Health System.