Impactful Sustainability Solutions Field Associate

Stryker Group; Springfield (MO); On-site; USD 30,000 - 40,000; Full time

Job summary

Stryker Group is seeking a Service Associate to act as the face of our Sustainability Solutions program within hospitals across your territory. You will build authentic relationships, provide education and support, and help customers increase participation in waste-reduction programs.

You will collect devices, train staff, and collaborate with internal teams to identify growth opportunities while meeting performance goals.

Qualifications

• Valid and unrestricted driver’s license with insurance to travel.
• High school diploma or GED.
• Ability to drive 80–100 miles per day.
• Ability to obtain hospital credentials within territory.
• Proficient in Word, Excel, Outlook, Power BI, and PowerPoint.

Responsibilities

• Collect eligible single-use medical devices from hospitals throughout your assigned territory while maintaining collection goals and service standards.
• Build trusted relationships with healthcare professionals, supply chain teams, hospital leaders, and internal partners to drive program engagement and long-term success.
• Educate hospital staff on collection program processes, eligible device identification, and best practices to improve participation and compliance.
• Deliver training sessions and ongoing customer support to strengthen program adoption and increase collection volumes.
• Partner with commercial and operational teams to identify growth opportunities and expand customer engagement within existing accounts.
• Track collection activity, maintain accurate records, and submit timely reports to support territory performance and business objectives.
• Monitor key program metrics and recommend opportunities for continuous improvement and increased participation.
• Contribute to a positive, collaborative team environment through effective communication and active participation in meetings and team initiatives.

Skills

Driver's license

Customer service

Computer literacy

Education

High school diploma or GED

Tools

Power BI

PowerPoint

Excel

Job description

Stryker Group is seeking a Service Associate to act as the face of our Sustainability Solutions program within hospitals across your territory. You will build authentic relationships, provide education and support, and help customers increase participation in waste-reduction programs.

You will collect devices, train staff, and collaborate with internal teams to identify growth opportunities while meeting performance goals.