Impactful Senior Care Scheduling Lead

Senior Helpers; Boulder (CO); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

Pay On Demand

Bonus structure

Job summary

Senior Helpers in Boulder is seeking a Scheduling Coordinator to organize the delivery and administration of personal care services, while fostering a supportive environment that drives growth for clients and families.

You will select, schedule, and coordinate caregivers per care plans, handle scheduling conflicts, recruit and onboard caregivers, and ensure timely client communication. This on-site role emphasizes reliability and professional relationships within a positive team culture.

Qualifications

• High School Diploma or GED required; Associate's degree preferred.
• 2 years of healthcare/home health experience.
• Minimum of 1 year in staffing/scheduling/logistics.
• Excellent organization and communication skills.
• Ability to multi-task and work independently.
• Experience using multi-line phones in a fast-paced environment.

Responsibilities

• Schedule caregivers based on assessment and care plan information.
• Oversee caregiver recruiting, interviewing, and selection.
• Oversee caregiver onboarding and orientation.
• Fill in open shifts and manage conflicts.
• Communicate schedule updates to clients/families.
• Track changes in company software and timecards.
• Coordinate back-fill for tardiness or absences.
• Maintain rapport with clients and caregivers.
• Resolve complaints, incidents, and injuries with supervisor.

Skills

Organizational skills

Communication

Problem-solving

Multi-tasking

Phone etiquette

Team player

Customer service

Scheduling

Education

High School Diploma or GED

Associate's degree

Job description

Senior Helpers in Boulder is seeking a Scheduling Coordinator to organize the delivery and administration of personal care services, while fostering a supportive environment that drives growth for clients and families.

You will select, schedule, and coordinate caregivers per care plans, handle scheduling conflicts, recruit and onboard caregivers, and ensure timely client communication. This on-site role emphasizes reliability and professional relationships within a positive team culture.