Impactful Seller Programs & Operations Specialist

Menlo Ventures; San Francisco (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

Lazada Philippines is seeking an Integrated Operations Specialist to drive and optimize seller investment programs while supporting day-to-day seller operations. You will focus on program setup, eligibility, communications, and performance monitoring, with secondary duties in Sales Operations and Seller Engagement to ensure integrated delivery.

The role requires 1–2 years in ecommerce or similar fast-paced operations, strong analytical and project-management capabilities, and excellent

Qualifications

• Around 1-2 years of relevant work experience in ecommerce, commercial operations, or fast-paced digital business.
• Demonstrated project management capability with the ability to prioritize and meet tight timelines.
• Strong analytical skills and the ability to translate data into insights.
• High attention to detail and commitment to accuracy.
• Excellent communication and interpersonal abilities with cross-team coordination experience.
• Proficiency in Microsoft Excel; familiarity with data tracking and reporting tools is a plus.
• Agile and able to work in a constantly evolving environment.

Responsibilities

• Drive the end-to-end operations of seller investment programs, including program setup, seller eligibility tracking, communications, and performance monitoring
• Coordinate with internal stakeholders (Commercial, Finance, Monetization, and regional teams) to ensure timely and accurate execution of program mechanics
• Manage ad hoc resource allocation requests, including tracking, prioritization, and reporting of fund or incentive deployments
• Maintain program documentation, trackers, and dashboards to ensure visibility of program status and outcomes
• Support the design and continuous improvement of seller investment programs based on performance data and seller feedback
• Support the tracking and reporting of commercial performance and seller-level metrics
• Assist in the preparation of operational reports, business reviews, and performance deep dives
• Help maintain operational processes and ensure data accuracy across seller-related systems and trackers
• Contribute to process improvement initiatives that increase efficiency and reduce operational friction
• Support the execution of seller engagement initiatives, and communications
• Assist in coordinating seller-facing events, training sessions, or workshops
• Help gather seller feedback and translate it into actionable insights for the team
• Maintain engagement trackers and ensure timely follow-through on seller-related action items

Skills

Project management

Analytical skills

Attention to detail

Communication

Agile

Excel

Tools

CRM

BI tools

Seller management platforms

Excel

Job description

Lazada Philippines is seeking an Integrated Operations Specialist to drive and optimize seller investment programs while supporting day-to-day seller operations. You will focus on program setup, eligibility, communications, and performance monitoring, with secondary duties in Sales Operations and Seller Engagement to ensure integrated delivery.

The role requires 1–2 years in ecommerce or similar fast-paced operations, strong analytical and project-management capabilities, and excellent