E-Commerce Specialist

XM Global Solutions; San Juan (PR); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading E-commerce company in San Juan is seeking an experienced E-commerce Specialist to manage and grow online sales across platforms like TikTok Shop and Lazada. This role includes responsibilities such as product listing optimization and engaging in live selling sessions. The ideal candidate should hold a relevant bachelor's degree and possess strong sales and communication skills. Competitive compensation and opportunities for growth await the right individual.

Qualifications

• Bachelor’s degree in a relevant field is required.
• Experience with TikTok Shop and similar platforms is a plus.
• Experience in live selling or online promotions preferred.

Responsibilities

• Manage online stores on various platforms.
• Optimize product listings for better visibility and sales.
• Host live selling sessions to promote products.

Skills

Sales skills

Communication skills

Presentation skills

Multitasking

Education

Bachelor’s degree in Marketing, Business Administration, E-commerce, or related field

Tools

TikTok Shop

Lazada

Shopee

Facebook

Canva

CapCut

Job description

On-site - San Juan 1-3 Yrs Exp Bachelor Full-time

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Job Description

Government Mandated Benefits

The E-commerce Specialist is responsible for managing and growing the company’s online sales across multiple platforms including TikTok Shop, Lazada, Shopee, and Facebook Live. This role handles product listings, live selling activities, promotions, and overall online store performance to drive revenue and customer engagement.

Key Responsibilities

• Manage and maintain online stores on TikTok Shop, Lazada, Shopee, and Facebook Marketplace/Page.
• Upload and optimize product listings including titles, descriptions, pricing, and images.
• Plan and host live selling sessions on TikTok, Shopee, and Facebook to promote products and increase sales.
• Monitor daily sales performance and platform analytics.
• Coordinate with marketing for campaigns, promotions, and advertisements.
• Manage product inventory and coordinate with logistics or warehouse for order fulfillment.
• Respond to customer inquiries, comments, and messages across platforms.
• Monitor competitor activity and market trends in e-commerce.
• Prepare sales reports and recommend strategies to increase online revenue.

Qualifications

• Bachelor’s degree in Marketing, Business Administration, E-commerce, or related field.
• Experience handling TikTok Shop, Lazada, Shopee, and Facebook selling platforms is an advantage.
• Experience in live selling or online product promotion.
• Strong sales, communication, and presentation skills.
• Knowledge of e-commerce tools, promotions, and campaign management.
• Ability to multitask and manage multiple online platforms.

Preferred Skills

• Experience hosting live selling sessions.
• Basic knowledge of social media marketing and online ads.
• Familiarity with content creation tools (Canva, CapCut, etc.).
• Strong customer service and engagement skills.

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