Impactful Residential Program Specialist

Community Solutions for Children, Families and Individuals; Morgan Hill (CA); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

403(b) Retirement Plan with 5% match

3 weeks paid vacation to start

13 paid holidays

96 sick hours per year

Job summary

Community Solutions for Children, Families and Individuals is seeking a Program Specialist II to provide person-centered services within Adult Residential and related programs. The role emphasizes trauma-informed support, cultural competency, and strong engagement with clients and families.

You will work under supervision to maintain a productive caseload, ensure accurate documentation, and collaborate with a multidisciplinary team in Santa Clara County.

Qualifications

• A.A. degree or equivalent and related direct client work experience required or three years direct client work experience in a related field.
• Must complete State Community Care Licensing training provided by Community Solutions during first week.
• MHRS certification preferred.
• Bilingual and bicultural preferred.
• Empowerment, advocacy, trauma-informed and support techniques for people with mental illness or substance use issues.
• Working knowledge of Medi-Cal regulations and program documentation preferred; familiarity with Santa Clara County resources.

Responsibilities

• Achieve productivity expectations and manage assigned caseload within program structure.
• Apply Medi-Cal regulations and documentation requirements; maintain audit-ready charts.
• Demonstrate strong judgment, confidentiality, and professional conduct.
• Collaborate with the team to maintain positive morale and support colleagues.
• Engage with clients and families using effective listening and communication skills.

Skills

Bilingual

Cultural competence

Interpersonal skills

Customer service

Communication skills

Education

A.A. degree or equivalent

State Community Care Licensing training (within first week)

MHRS certification preferred

Tools

MS Office

EMR software

Job description

Community Solutions for Children, Families and Individuals is seeking a Program Specialist II to provide person-centered services within Adult Residential and related programs. The role emphasizes trauma-informed support, cultural competency, and strong engagement with clients and families.

You will work under supervision to maintain a productive caseload, ensure accurate documentation, and collaborate with a multidisciplinary team in Santa Clara County.