Impactful Public Service Driving Examiner

State of Nebraska; Bellevue (NE); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Paid holidays

Leave accrual

Military leave

State retirement

Tuition reimbursement

Employee assistance

Health insurance

Life insurance

PSLF program

Career advancement

Training & development

Team environment

Job summary

State of Nebraska in Bellevue, NE, is seeking a Driving Examiner to administer automobile, motorcycle, and CDL knowledge and road tests, verify identity and residency, and determine eligibility for licenses, permits, and IDs. You will process transactions, maintain records, and assist the public while upholding regulatory requirements.

This role emphasizes strong customer service, accuracy, and integrity. Candidates must meet qualifications, handle cash, and work with teammates to support office

Qualifications

• Minimum Qualifications: Experience working with the public in a customer service capacity or working with motor vehicle laws.
• Preferred Qualifications: Experience providing customer service in a public-facing environment; experience handling cash transactions and maintaining accurate records; familiarity with state motor vehicle laws, licensing procedures, or regulatory requirements; experience reviewing documents for accuracy and completeness; proficiency with computer systems and data entry; experience working in a fast-paced office environment; bilingual communication skills; and a demonstrated ability to remain calm and professional when interacting with diverse customers in challenging situations.

Responsibilities

• Conduct driver license examinations, including automobile, motorcycle, and CDL knowledge, skills, and road tests; evaluate applicant performance and determine eligibility.
• Verify identity, citizenship, residency, and immigration documents; review records and utilize fraud detection tools to ensure authenticity and compliance with federal and state requirements.
• Process driver licenses, permits, and identification cards; enter and maintain records in motor vehicle databases; ensure accuracy and confidentiality of information.
• Provide customer service by explaining licensing requirements, testing procedures, driving privileges, restrictions, appeals processes, and agency policies to applicants and the public.
• Perform office operations including cash handling, inventory control, equipment troubleshooting, opening/closing procedures, facility readiness, and coordination with support staff and vendors.

Skills

Customer service

Public interaction

Communication

Attention to detail

Teamwork

Fraud detection

Tools

Fraud detection tools

Job description

State of Nebraska in Bellevue, NE, is seeking a Driving Examiner to administer automobile, motorcycle, and CDL knowledge and road tests, verify identity and residency, and determine eligibility for licenses, permits, and IDs. You will process transactions, maintain records, and assist the public while upholding regulatory requirements.

This role emphasizes strong customer service, accuracy, and integrity. Candidates must meet qualifications, handle cash, and work with teammates to support office