Impactful Property Manager - Lease Purchase (On-Site)

CHN Housing Partners; Cleveland (OH); On-site; USD 45,000 - 56,000; Full time

Benefits offered by this job

Medical benefits

Vacation

Leave benefits

Maternity/Paternity/Adoption leave

Paid holidays

Life insurance

401K plan

Tuition reimbursement

Job summary

CHN Housing Partners in Cleveland, OH seeks a Property Manager, Lease Purchase to oversee daily operations of a portfolio of single-family homes. You will fill vacancies, collect rent, coordinate maintenance, and ensure compliance with lease requirements and program policies.

The ideal candidate has 3+ years in property management or related fields, strong customer service and communication skills, and the ability to manage multiple priorities.

Qualifications

• 3+ years of experience in property management, case management, customer service, or related field.
• Strong customer service and interpersonal skills.
• Attention to detail when reviewing applications, maintaining records, and addressing tenant concerns.
• Strong organizational skills and the ability to manage multiple priorities and meet deadlines.
• Problem-solving and conflict resolution skills.
• Proficiency with basic computer applications and ability to learn PM software.
• Ability to learn and apply lease requirements, housing regulations, and program policies.
• Ability to work independently and collaborate with tenants, coworkers, and community partners.

Responsibilities

• Manage the daily operations of one or more partnership portfolios.
• Complete weekly exterior inspections of units for vegetation and property upkeep.
• Conduct semi-annual and annual property inspections and follow up on maintenance and housekeeping concerns.
• Prepare monthly vacancy and delinquency reports and other reports requested by the supervisor.
• Address tenant concerns professionally and support a positive living environment.
• Respond to tenant inquiries within 48 hours.
• Collect and code rental payments and follow up on delinquent balances.
• Coordinate with the Compliance Department to support HUD, OHFA, and program compliance.
• Enforce lease requirements and property management policies and procedures.
• Prepare eviction packets and attend court hearings as needed.
• Process rental applications, maintain waiting lists, and lease vacant units promptly.
• Maintain accurate tenant records and document communications in designated systems.
• Maintain organized and secure key control system.

Skills

Customer service

Communication

Detail oriented

Organization

Problem solving

Computer skills

Lease knowledge

Independent work

Education

High school diploma or GED

Bachelor’s degree preferred

Tools

Property management software

Job description

CHN Housing Partners in Cleveland, OH seeks a Property Manager, Lease Purchase to oversee daily operations of a portfolio of single-family homes. You will fill vacancies, collect rent, coordinate maintenance, and ensure compliance with lease requirements and program policies.

The ideal candidate has 3+ years in property management or related fields, strong customer service and communication skills, and the ability to manage multiple priorities.