Impactful Program Support Specialist

HEALTH CONNECT AMERICA, INC; Atlanta (GA); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Flexible scheduling

Employee Assistance Program (EAP)

Paid time off and holidays

Health insurance options

401(k) Retirement Plan

Dependent Daycare FSA

Job summary

Health Connect America, Inc. is seeking a Program Support Administrator in Georgia to provide essential administrative, operational, and program support. The role supports teams serving children, families, and communities, ensuring programs run efficiently, remain compliant, and deliver high-quality services.

The position emphasizes data management, billing support, onboarding, and regulatory compliance, with collaboration across program directors, clinicians, and staff to optimize operations.

Qualifications

• Requires strong administrative and clerical skills.
• Experience with electronic health records and billing systems preferred.
• Proficient with Microsoft Office and able to learn new databases.

Responsibilities

• Provide administrative and office support as a point of contact for clients and staff.
• Maintain accurate records and data systems; generate reports and support QA activities.
• Assist with onboarding, HR processes, and training documentation.
• Support program operations and intake materials; monitor electronic health records and authorizations.
• Provide foster care and licensing support and assist with regulatory compliance.
• Assist with billing, payroll preparation, and accounts payable tasks.

Skills

Administrative experience

Customer service

Microsoft Office

Data entry

Communication

Education

High school diploma or equivalent

Associate's or Bachelor's degree in related field preferred

Tools

Electronic Health Records (EHR)

HRIS platforms

Billing systems

Job description

Health Connect America, Inc. is seeking a Program Support Administrator in Georgia to provide essential administrative, operational, and program support. The role supports teams serving children, families, and communities, ensuring programs run efficiently, remain compliant, and deliver high-quality services.

The position emphasizes data management, billing support, onboarding, and regulatory compliance, with collaboration across program directors, clinicians, and staff to optimize operations.