Impactful Program Manager, Youth Mobile Crisis Intervention

Eliot Community Human Services; Lynnwood (WA); On-site; USD 90,000 - 95,000; Full time

Benefits offered by this job

Generous Paid Time Off

Comprehensive Benefits

401(k) with employer match

Wellness & Family Support

Financial Security

Professional Growth

Job summary

Eliot Community Human Services in Lynnwood is seeking a Program Manager to lead our Youth Mobile Crisis Intervention (YMCI) team within the CBHC program. You will oversee a 24/7 mobile crisis response for youth and families, ensuring services are responsive, strengths-based, and family-centered, with community-based and multi-systemic coordination.

The role focuses on supervising Master’s and Bachelor's level clinicians and Family Partners, coordinating referrals, and maintaining entry points

Qualifications

• Master’s degree in Social Work, Psychology, or related field with corresponding independent licensure.
• Four years of clinical experience.
• Two years in a supervisory role.
• Expertise providing behavioral health and crisis services to children and families with solid understanding of the mental health system and services available in the state of Massachusetts.
• Valid drivers license and reliable transportation.

Responsibilities

• Train, assist and monitor a staff of Master’s Level clinicians, Bachelor’s Level clinicians and Family Partners ensuring their proficiency in the fundamentals of the wraparound service model.
• Train, assist and monitor all staff in crisis assessment, development of safety plans and continually assure such plans / assessments emphasize family skill building, utilizing natural supports, and collaboration with established treatment providers.
• Ensure linkage and coordination to community-based treatment options to minimize the need for out of home, more restrictive placements.
• Develop and maintain strong relationships with other providers of youth and family services in the community to strengthen referral streams both inside and outside of Eliot.
• Ensure the single point of entry for all youth behavioral health services within Eliot, including CSA, is followed by all staff.
• Be the primary liaison between Youth MCI and CSA, including providing supervision to CSA embedded staff, tracking and monitoring referrals, participating in CSA meetings as necessary, and supporting the partnership between Youth MCI and CSA.

Skills

Crisis services

Supervisory experience

Family-centered care

Community collaboration

Education

Master’s degree in Social Work, Psychology, or related field

Independent licensure

Job description

Eliot Community Human Services in Lynnwood is seeking a Program Manager to lead our Youth Mobile Crisis Intervention (YMCI) team within the CBHC program. You will oversee a 24/7 mobile crisis response for youth and families, ensuring services are responsive, strengths-based, and family-centered, with community-based and multi-systemic coordination.

The role focuses on supervising Master’s and Bachelor's level clinicians and Family Partners, coordinating referrals, and maintaining entry points