Impactful Program Associate, Workforce Development (Hybrid)

National Council on Aging, Inc.; Arlington, Northern (VA, KY); Hybrid; USD 55,000 - 65,000; Full time

Job summary

National Council on Aging, Inc. is seeking a Program Associate, Workforce Development to help plan, coordinate, and implement workforce development initiatives within the Center for Economic Well-Being.

You will provide technical assistance, partner support, and operational support for grant-funded programs, including SCSEP, while collaborating with internal staff and external stakeholders. The role emphasizes building capacity, monitoring activities, and promoting high-quality service to CEW's

Qualifications

• Bachelor’s degree with a minimum of one year of experience providing technical assistance or in a related role.
• 1-3 years of relevant work experience in employment and training programs.
• Strong organizational skills and attention to detail.
• Strong verbal, written, presentation, and facilitation skills, with the ability to adapt communication style to stakeholder needs.
• Ability to work with diverse stakeholders and communicate effectively in internal and external settings.
• Experience supporting nonprofit or grant-funded programs, including tracking deliverables, organizing reports, monitoring activities, and assisting with day-to-day program operations.
• Ability and willingness to travel approximately 10-20%.
• Experience working with older adults, diverse communities, minority populations, low-income communities, or other underserved populations preferred.

Responsibilities

• Provide technical assistance and support to network members to build capacity toward an expansive, sustainable infrastructure for programs.
• Serve as a primary point of contact for grantees, service delivery partners, and community-based organizations to support program implementation and grant objectives.
• Monitor program activities and partner performance; manage relationships and assist with contract administration, reporting, and invoicing.
• Review subgrantee reports and program data to identify trends and opportunities for continuous improvement and reporting to funding agencies.
• Serve as an ambassador for NCOA's mission by building relationships with external partners and stakeholders.
• Apply SCSEP policies, procedures, and program requirements with Workforce Development team for compliant implementation.
• Monitor and triage SCSEP inbox communications and respond or escalate as appropriate.
• Assist with the development and maintenance of program reporting templates, tracking tools, handbooks, and other resources.
• Utilize NCOA systems (Cumulus, Zengine, GPMS) to support program administration and reporting.
• Track reporting deadlines and prepare monitoring/ reporting templates for grant oversight.
• Review subgrantee quarterly narrative reports for NCOA quarterly Department of Labor reporting.
• Provide administrative support including data entry and document management for the Workforce Development team.
• Coordinate logistics for meetings, trainings, conferences, webinars, travel, and other program activities.
• Foster collaboration across NCOA to support program implementation and continuous quality improvement.
• Participate in team meetings and travel as needed to support grantee relationships and priorities.
• Assist with development of grant proposals and other funding opportunities.

Skills

Verbal & Written

Presentation

Facilitation

Organizational skills

Relationship building

Teamwork

Travel readiness

Education

Bachelor’s degree

Tools

Microsoft Office

Cumulus

Zengine

GPMS

Salesforce

Job description

National Council on Aging, Inc. is seeking a Program Associate, Workforce Development to help plan, coordinate, and implement workforce development initiatives within the Center for Economic Well-Being.

You will provide technical assistance, partner support, and operational support for grant-funded programs, including SCSEP, while collaborating with internal staff and external stakeholders. The role emphasizes building capacity, monitoring activities, and promoting high-quality service to CEW's