Strategic Program Associate, Workforce Development

ADP, Inc.; Arlington (VA); Hybrid; USD 55,000 - 65,000; Full time

Job summary

NCOA's Arlington-based workforce development program seeks a Program Associate to support planning, coordination, and implementation of grant-funded initiatives within the CEW. You will provide technical assistance, coordinate activities, and support grantees across the country to strengthen program outcomes.

The role emphasizes collaboration, high-quality service to partners, and adherence to grant requirements, with a hybrid Arlington schedule and opportunities to impact older adults’ economic

Qualifications

• Bachelor’s degree with 1 year of experience providing technical assistance or in a related role.
• 1-3 years of relevant work experience in employment and training programs.
• Demonstrated ability to manage projects and tasks effectively while maintaining strong organizational skills.
• Strong verbal, written, presentation, and facilitation skills, with ability to adapt communication style to stakeholders.
• Experience working with diverse stakeholders and communicating in internal/external settings.
• Experience supporting meetings, trainings, webinars, or related activities preferred.
• Experience supporting nonprofit or grant-funded programs, including tracking deliverables and reporting.
• Proficiency with Microsoft Office and databases or web-based systems (e.g., Cumulus, Zengine, GPMS, Salesforce).
• Ability to travel 10-20% across the United States.

Responsibilities

• Provide technical assistance and support to network members to build capacity for programs.
• Serve as primary contact for grantees and partners, offering guidance and resources for program implementation.
• Monitor program activities and partner performance; assist with contract administration, reporting, and invoicing.
• Review subgrantee reports to identify trends and opportunities for improvement.
• Act as ambassador for NCOA’s mission and build relationships with external partners.
• Apply SCSEP policies and collaborate with the Workforce Development team on compliance.
• Monitor and triage SCSEP inbox communications; respond or escalate as needed.
• Assist with development and updates of program reporting templates and tools.
• Utilize NCOA systems (Cumulus, Zengine, GPMS) for program administration and reporting.
• Track reporting deadlines and populate monitoring templates for grant oversight.
• Review subgrantee quarterly reports for highlights in Department of Labor reporting.
• Provide admin and customer service support to the Workforce Development team.
• Coordinate logistics for meetings, trainings, travel, and events.
• Foster collaboration across NCOA to support implementation and continuous improvement.
• Participate in team meetings and planning for organizational goals.
• Conduct site visits and travel as needed to support grantee relationships and priorities.
• Assist with grant proposals and funding opportunities to grow CEW programs.
• Perform other duties as assigned.

Skills

Project management

Communication

Stakeholder engagement

Meeting & facilitation

Travel readiness

Education

Bachelor’s degree

Tools

Microsoft Office Suite

Cumulus

Zengine

GPMS

Job description

NCOA's Arlington-based workforce development program seeks a Program Associate to support planning, coordination, and implementation of grant-funded initiatives within the CEW. You will provide technical assistance, coordinate activities, and support grantees across the country to strengthen program outcomes.

The role emphasizes collaboration, high-quality service to partners, and adherence to grant requirements, with a hybrid Arlington schedule and opportunities to impact older adults’ economic