Impactful Pre-Litigation Team Lead

Anderson Injury Lawyers; Austin (TX); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Full benefits package

Growth opportunities in expanding team

Job summary

Anderson Injury Lawyers is seeking a hands-on Pre-Litigation Team Manager to lead case managers and assistants. You will drive efficient progression from intake to settlement, uphold SOPs, and monitor KPIs while coaching the team to achieve high-quality outcomes.

You will also oversee hiring, onboarding, and training, and collaborate with leadership to implement process improvements as the caseload grows. This role is on-site in Austin, Texas, with a focus on operational excellence and client

Qualifications

• 3+ years in personal injury case management, with 1–2 years in a supervisory role.
• Strong knowledge of the pre-litigation lifecycle: treatment, demand, negotiation, and disbursement.
• Experience with Filevine or comparable case management software.

Responsibilities

• Oversee day-to-day operations of pre-litigation case teams (case managers and assistants).
• Monitor caseloads, aging, and file quality to identify bottlenecks.
• Set performance expectations and conduct regular reviews and coaching.
• Enforce SOPs for treatment monitoring, demand packages, lien resolution, and settlement handoff.
• Track KPIs and report team performance to leadership.
• Audit case files in Filevine to ensure accuracy and audit-readiness.
• Handle escalations from clients, providers, and internal teams.
• Help hire, onboard, and train new staff; identify process improvements.

Skills

People management

Pre-litigation lifecycle

Leadership

Communication

Education

Bachelor's degree preferred; equivalent experience

Tools

Filevine

Job description

Anderson Injury Lawyers is seeking a hands-on Pre-Litigation Team Manager to lead case managers and assistants. You will drive efficient progression from intake to settlement, uphold SOPs, and monitor KPIs while coaching the team to achieve high-quality outcomes.

You will also oversee hiring, onboarding, and training, and collaborate with leadership to implement process improvements as the caseload grows. This role is on-site in Austin, Texas, with a focus on operational excellence and client