Impactful Operations Specialist - Child Welfare Compliance

Lutheran Services Florida, Inc.; Largo (FL); Presencial; USD 60.000 - 85.000; Tempo integral

Benefícios oferecidos por esta vaga

Medical, Dental and Vision

Telehealth

Employee Assistance Program (EAP)

Employer paid life insurance

13 paid holidays + 1 floating holiday

PTO starting at 16 days/year

403(b) retirement plan with employer 3

Resumo da vaga

Lutheran Services Florida (LSF) is seeking an Operations Specialist to support child welfare case management operations across Florida. You will guide teams, analyze data, and ensure compliance with applicable laws and contracts.

Minimum three years in Florida child welfare plus FSFN experience preferred. This role requires strong communication, problem solving, and the ability to prepare reports for leadership and stakeholders.

Qualificações

• Bachelor’s degree in psychology, social work, or related human service field.
• Minimum of three years Florida child welfare experience.
• Experience with FSFN Integrated Child Welfare Information System.
• Knowledge of statutes, contracts, data analysis, and performance standards.
• Strong written and verbal communication skills.

Responsabilidades

• Promote timely problem identification and resolution to assure quality services.
• Ensure compliance with federal, state, and local laws, contracts, and policies.
• Develop strategies to improve performance metrics and outcomes.
• Provide guidance and technical assistance to Case Management teams.
• Create reports and recommendations based on analytics and requirements.
• Support Program Director and supervisors with data and project needs.
• Track operational, contractual, and statutory compliance requirements.
• Mentor pre-service trainees and provisional case managers for certification.

Conhecimentos

Data analysis

Reporting

Verbal communication

Written communication

FSFN

CoBRIS

MS Office

Attention to detail

Supervisory experience

Formação

Bachelor’s degree (psychology or social work)

Master’s degree preferred

Child Welfare Certification preferred

Ferramentas

FSFN

CoBRIS

Windows OS

Descrição da vaga

Lutheran Services Florida (LSF) is seeking an Operations Specialist to support child welfare case management operations across Florida. You will guide teams, analyze data, and ensure compliance with applicable laws and contracts.

Minimum three years in Florida child welfare plus FSFN experience preferred. This role requires strong communication, problem solving, and the ability to prepare reports for leadership and stakeholders.