Child Welfare Operations & Compliance Specialist

Lutheran-Services-Florid; Largo (FL); Sur place; USD 30 000 - 39 000; Plein temps

Avantages offerts par ce poste

Medical, Dental and Vision

Telehealth (24/7 online access)

EAP

403(b) Retirement plan with employer 3

Résumé du poste

Lutheran Services Florida seeks an Operations Specialist to support child welfare case management teams with data analysis, reporting, and compliance across Florida. You will guide staff, develop tracking systems, and contribute to program performance while ensuring adherence to federal, state, and local requirements.

Bachelor’s degree in psychology or social work is required; Master’s degree and Child Welfare Certification preferred.

Qualifications

• Bachelor's degree in psychology, social work, or related human service field required; Master’s preferred.
• Florida child welfare experience required; FSFN experience preferred; supervisory experience preferred.

Responsabilités

• Promote timely problem identification and resolution to ensure quality services.
• Ensure compliance with federal, state, local laws, contracts and accreditation standards.
• Apply critical thinking to strategies and interventions for performance improvement.
• Provide support and technical assistance to Case Management teams to meet objectives.
• Create reports based on analytical findings and reporting requirements.
• Respond to data and project management needs of the program leadership.
• Track operational, contractual, and statutory compliance using manual and automated systems.
• Mentor and coach pre-service trainees and provisional case managers for certification.
• Analyze outcome data and prepare reports for management and community groups.
• Provide support for external monitorings (DCF, Medicaid, ASFA, Title IV-E).

Connaissances

Statutes & contracts knowledge

Data analysis

Reporting & presentation

Verbal & written communication

MS Office

Formation

Bachelor's degree in psychology or social work or related field

Master's degree preferred

Child Welfare Certification preferred

Outils

FSFN

CoBRIS

Description du poste

Lutheran Services Florida seeks an Operations Specialist to support child welfare case management teams with data analysis, reporting, and compliance across Florida. You will guide staff, develop tracking systems, and contribute to program performance while ensuring adherence to federal, state, and local requirements.

Bachelor’s degree in psychology or social work is required; Master’s degree and Child Welfare Certification preferred.