Impactful Onsite Admin & Records Specialist

Bbtrails; Seguin (TX); On-site; USD 18,000 - 29,000; Full time

Benefits offered by this job

Experience incentive

Tenure incentive

Bilingual bonus

Job summary

Bluebonnet Trails Community Services is seeking an Administrative Support Specialist to provide organized onsite support for IDD services in Texas. You will serve as the operational hub to keep programs running and ensure clients receive timely assistance.

Key tasks include entering and managing client data, processing consent forms, assisting with billing and service reports, handling inquiries, supporting intake, and protecting confidential information under privacy rules.

Qualifications

• Exceptional organizational and detail-oriented skills.
• Strong written and verbal communication abilities.
• Proficiency with Microsoft Excel and other Microsoft Office applications at a moderate level.
• A customer-service mindset and desire to help others.
• Ability to manage multiple priorities with professionalism and efficiency.
• Experience working independently while contributing to a collaborative team environment.
• Commitment to confidentiality, integrity, and quality service.
• HS Diploma or GED.

Responsibilities

• Enter and manage client information within agency databases and information systems.
• Assist with tracking program activity, billing and service reports, and correspondence to support service delivery and compliance.
• Safeguard sensitive client and employee information with the highest level of professionalism and care.
• Ensure records and processes comply with agency policies and privacy requirements.
• Respond to inquiries and connect individuals and families with the appropriate staff and resources.
• Support client intake processes and ensure requests are addressed efficiently and accurately.
• Serve as a key contributor to the day-to-day operations of the department.

Skills

Organizational skills

Attention to detail

Written & spoken communication

Microsoft Office

Excel proficiency

Customer service mindset

Multitasking

Independent worker

Education

HS Diploma or GED

Associates degree or higher

Tools

Microsoft Office

Job description

Bluebonnet Trails Community Services is seeking an Administrative Support Specialist to provide organized onsite support for IDD services in Texas. You will serve as the operational hub to keep programs running and ensure clients receive timely assistance.

Key tasks include entering and managing client data, processing consent forms, assisting with billing and service reports, handling inquiries, supporting intake, and protecting confidential information under privacy rules.