Impactful Fulfillment Specialist – Mail & Member Services

Blue Cross & Blue Shield of Kansas, Inc.; Topeka (KS); On-site; USD 30,000 - 35,000; Full time

Benefits offered by this job

Health insurance

Vision/Dental insurance

6 weeks parental leave

Fertility/Adoption assistance

2 weeks caregiver leave

401(k) matching up to 5%

Tuition reimbursement

Health & fitness discounts

Job summary

Blue Cross & Blue Shield of Kansas, Inc. is seeking a Fulfillment Specialist in Topeka, KS. You will coordinate large mailings, assemble documents, verify accuracy, and route correspondence to the Membership team. You may back up Membership Support Assistants in ticket creation and related tasks.

The role requires a high school diploma and at least 2 years’ experience in fulfillment or project management. Strong data entry, organization, and teamwork are essential for success.

Qualifications

• High school diploma or equivalent required.
• Minimum 2 years' experience as a fulfillment analyst preferred or 2 years' project management experience preferred.
• Experience with data entry and document handling.

Responsibilities

• Coordinate large mailings to meet project requirements and deadlines.
• Assemble and review documents to ensure accuracy of information mailed.
• Verify accuracy and route correspondence to appropriate Membership team.
• Create Membership tickets and work items as needed.
• Perform initial diagnosis of ID Card printer issues and notify maintenance vendor as needed.

Skills

Time management

Organizational skills

Leadership

Written communication

Teamwork

Data entry

SQL

QMF

Adaptability

Initiative

Education

High school diploma or equivalent

Tools

SQL

QMF

Job description

Blue Cross & Blue Shield of Kansas, Inc. is seeking a Fulfillment Specialist in Topeka, KS. You will coordinate large mailings, assemble documents, verify accuracy, and route correspondence to the Membership team. You may back up Membership Support Assistants in ticket creation and related tasks.

The role requires a high school diploma and at least 2 years’ experience in fulfillment or project management. Strong data entry, organization, and teamwork are essential for success.