Impactful Front Desk & Admin Coordinator (Nonprofit)

Goodwill NCW; Menasha (WI); On-site; USD 19,000 - 28,000; Full time

Job summary

Goodwill NCW in Menasha, WI seeks a welcoming receptionist/administrative assistant to greet visitors, handle calls and inquiries, and provide calendar and meeting support. You will manage mail, supplies, and documents, ensuring smooth front-desk operations and accurate records.

The role involves coordinating travel and events, assisting leadership with projects, and maintaining confidential information with discretion. A steady, professional presence is essential for daily nonprofit operations.

Qualifications

• High School diploma or equivalent preferred.
• Excellent time management and prioritization skills and ability to handle multiple tasks under time constraints.
• Excellent communication, customer service and attention to detail.
• Ability to maintain confidentiality.
• Basic proficiency with Word, Excel, PowerPoint, SharePoint and Outlook.

Responsibilities

• Greets and assists visitors, answers and directs multi-line phone calls, responds to web and email inquiries, maintains visitor logs, and ensures a professional, welcoming reception area.
• Provides administrative support to mission leadership, including managing calendars, preparing agendas, recording meeting minutes, entering and maintaining data, and reviewing presentation materials.
• Manages inventory and ordering of office supplies, marketing materials, and Goodwill NCW merchandise for mission leaders and new hires.
• Maintains organizational directories and SOPs for the front desk to ensure accuracy and consistency in daily operations.
• Receives, sorts, and distributes incoming mail; prepares outgoing mail as needed.
• Oversees mailroom and breakroom inventory and replenishes supplies to support staff.
• Assists departments and leadership with special projects and cross-functional initiatives.
• Coordinates schedules, meetings, conference calls, travel, and events, including venue selection, lodging, and presentation prep.
• Assists with building security and safety, monitoring entrance and visitor access.
• Completes filing and archiving tasks to support accurate recordkeeping.
• Other duties as assigned.

Skills

Time management

Customer service

Attention to detail

Confidentiality

Prioritization

Communication skills

Education

High School diploma or equivalent

Tools

Word

Excel

PowerPoint

SharePoint

Outlook

Job description

Goodwill NCW in Menasha, WI seeks a welcoming receptionist/administrative assistant to greet visitors, handle calls and inquiries, and provide calendar and meeting support. You will manage mail, supplies, and documents, ensuring smooth front-desk operations and accurate records.

The role involves coordinating travel and events, assisting leadership with projects, and maintaining confidential information with discretion. A steady, professional presence is essential for daily nonprofit operations.