Donor Welcome Coordinator — Friendly, Hands-On Helper

Goodwill NCW Jobs; Appleton (WI); On-site; USD 17,000 - 21,000; Full time

Job summary

Goodwill NCW in Grand Chute/Appleton, WI is seeking a warehouse associate to handle donation intake and backroom operations. You will unload donations from vehicles, count items, and safely operate pallet jacks and forklifts as part of daily duties.

The role requires reliable, English-speaking individuals capable of lifting up to moderate weights, performing basic math, and using computer systems as needed. Flexibility for varied shifts including weekends may be required.

Qualifications

• Excellent time management and prioritization skills.
• Strong customer service and attention to detail.
• Experience operating power equipment preferred.
• Basic math skills.
• Fluent in English.
• Able to learn computer systems.

Responsibilities

• Greets and assists donors in a prompt and friendly manner to safely unload donations from vehicles and use team lifts as needed.
• Maintains accurate daily counts of donations.
• Safely loads/unloads trailers.
• Operates power equipment (stacker and power pallet jack, tilt master, compactor, tipper and forklift).
• Maintains a clean, safe, and organized backroom area; completes checklists and assists with general cleaning tasks, including the donation drop-off lane.
• Sorts donations into correct categories.
• Replaces and labels full gaylords, assists with building and breaking them down, and prepares them for transport.
• Adheres to proper operation of pallet jack and compactor (if 18 years or older and trained/checked off).
• Other duties as assigned.

Skills

Time management

Customer service

Attention to detail

English fluency

Reliability

Tools

Power equipment

Pallet jack

Forklift operation

Job description

Goodwill NCW in Grand Chute/Appleton, WI is seeking a warehouse associate to handle donation intake and backroom operations. You will unload donations from vehicles, count items, and safely operate pallet jacks and forklifts as part of daily duties.

The role requires reliable, English-speaking individuals capable of lifting up to moderate weights, performing basic math, and using computer systems as needed. Flexibility for varied shifts including weekends may be required.