Impactful Financial Aid & Scholarships Specialist

The Chronicle Of Higher Education, Inc.; Bloomington (IN); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Tuition subsidy for employees and 
IU.

10 paid holidays

Generous paid time off

Life insurance

Job summary

Indiana University in Bloomington or Indianapolis seeks an individual to manage financial aid and scholarship processes, communicate with students and families, and ensure eligibility and reporting accuracy within the student information system.

The role emphasizes adherence to federal/state guidelines, data integrity, and collaboration with campus partners to support enrollment and retention goals.

Qualifications

• Bachelor's degree in business, public policy, or related field.
• 2 years in student services, higher education student affairs, business, or related field.
• Experience working with complex data and/or records services in a team environment.

Responsibilities

• Establishes Student and Family Communications regarding financial aid/scholarships.
• Determines eligibility criteria for aid under new federal guidelines.
• Validates campus programs for eligibility based on criteria.
• Implements new reports and audits for verification within the student information system.
• Establishes standards of implementation and appropriate awards for aid.
• Works with all IU campuses to ensure consistency in adherence to new guidelines.
• Serves as point of contact for students and associated individuals about financial aid and/or scholarship information and processes.
• Oversees financial aid and/or scholarship activities such as outreach, reporting, and monitoring; updates and maintains student records.
• Prepares and presents information regarding federal financial aid, scholarships, employment and grants for various campus groups, high school students and parents at meetings, group discussions, workshops, and recruitment sessions.
• Evaluates unusual/mitigating circumstance documentation or information provided by the student; exercises judgment by adjusting or revising costs, contribution, need, or dependence status as exceptions to the prescribed process.
• Analyzes various system generated reports such as grades and enrollment status or award status to verify continued compliance and eligibility of students receiving aid/scholarships under federal, state, and institutional guidelines; notifies students of changes in eligibility of awards and suggests corrective action to restore award eligibility.
• May hire, train, and supervise student employees.
• May provide guidance to other financial aid/scholarship specialists; may make process recommendations for improved operational efficiency.

Skills

Communication skills

Professionalism

Time management

Attention to detail

Customer service

Education

Bachelor's degree in business, public policy, or related field

Job description

Indiana University in Bloomington or Indianapolis seeks an individual to manage financial aid and scholarship processes, communicate with students and families, and ensure eligibility and reporting accuracy within the student information system.

The role emphasizes adherence to federal/state guidelines, data integrity, and collaboration with campus partners to support enrollment and retention goals.