Impactful Financial Aid Counselor: Help Students Thrive

University of Wisconsin Colleges; La Crosse (WI); Hybrid; USD 39,000 - 53,000; Full time

Benefits offered by this job

Paid vacation

Excellent health insurance

Paid holidays and sick days

Job summary

University of Wisconsin Colleges seeks a Financial Aid Counselor to support Medicaid? No, to manage financial aid for graduate and undergraduate programs. The role involves counseling students and parents, reviewing FAFSA, posting aid offers, and ensuring confidentiality.

This on-site position at UW-La Crosse emphasizes compliance with federal/state policies and effective communication with stakeholders. The incumbent will process aid for various programs, assist with cost of attendance figures,

Qualifications

• Bachelor’s degree completed.
• Effective customer service and conflict resolution skills.
• Ability to work independently and as part of a team.
• Ability to manage confidential information appropriately.
• Ability to problem-solve and exercise independent judgment and initiative.
• Ability to make timely decisions and determine priorities.
• Excellent attention to detail and organizational skills.

Responsibilities

• Awards financial aid to qualifying students.
• Audits financial aid applications for awarding financial aid according to policies and regulations.
• May hire, train, and supervise student employees.
• Serves as a point of contact to third party stakeholders about financial aid information and processes.
• Assists in collecting, preparing, and analyzing financial aid data for stakeholders.
• Triages processes or applications if issues arise.

Skills

Customer service

Conflict resolution

Teamwork

Data confidentiality

Time management

Problem-solving

Independent judgment

Education

Bachelor's degree completed

Tools

PeopleSoft

Job description

University of Wisconsin Colleges seeks a Financial Aid Counselor to support Medicaid? No, to manage financial aid for graduate and undergraduate programs. The role involves counseling students and parents, reviewing FAFSA, posting aid offers, and ensuring confidentiality.

This on-site position at UW-La Crosse emphasizes compliance with federal/state policies and effective communication with stakeholders. The incumbent will process aid for various programs, assist with cost of attendance figures,