Impactful Financial Aid Counselor

Stmarytx; San Antonio (TX); On-site; USD 42,000 - 58,000; Full time

Job summary

St. Mary's University in San Antonio is seeking a Financial Aid Counselor to counsel students and educate parents on federal, state, and institutional aid options. You will evaluate eligibility, explain procedures, and guide families through the financial aid process to support student success.

The role requires strong communication, attention to detail, and the ability to manage confidential information while coordinating with campus offices and external agencies. Some travel may be required.

Qualifications

• Bachelor's degree required.
• 1 year of experience in student financial aid or related field.
• NASFAA credentials a plus.
• Ability to travel and work extended hours during peak times.

Responsibilities

• Evaluates program eligibility and communicates requirements.
• Coordinates awarding of federal/state aid and scholarships.
• Maintains accurate records for audits and reviews.
• Engages students via email, phone, chats, and virtual meetings.
• Compiles reports to monitor service benchmarks and eligibility accuracy.

Skills

Verbal communication

Written communication

Customer service

Public relations

Diplomacy

Education

Bachelor's degree

Tools

MS Office

Slate CRM

Banner software

Job description

St. Mary's University in San Antonio is seeking a Financial Aid Counselor to counsel students and educate parents on federal, state, and institutional aid options. You will evaluate eligibility, explain procedures, and guide families through the financial aid process to support student success.

The role requires strong communication, attention to detail, and the ability to manage confidential information while coordinating with campus offices and external agencies. Some travel may be required.