Student Financial Aid Advisor

Saint Martin's University; Lacey (WA); On-site; USD 36,000 - 44,000; Full time

Job summary

Saint Martin’s University is seeking a Financial Aid Counselor to serve as the first point of contact for students and families seeking financial aid information and awards.

The role involves advising on aid eligibility, processing aid documents, and coordinating with external funding sources. The counselor will support outreach activities and assist in implementing office policies and procedures.

Qualifications

• One year of experience in financial aid or related student services.
• Experience with financial aid awarding is desirable.
• Experience using PowerFAIDS software preferred.

Responsibilities

• Counsel current and prospective students and families about financial aid eligibility and awards.
• Serve as the initial contact via phone, email, walk-ins, and virtual appointments.
• Monitor outside billing sources of aid (outside scholarships, Tuition Assistance, tuition remission, Tuition Exchange, Veteran’s benefits).
• Assist in processing aid and support outreach efforts of the Financial Aid Office.

Skills

Customer service

Communication

Attention to detail

Data entry

Tools

PowerFAIDS

Microsoft Office

Job description

Saint Martin’s University is seeking a Financial Aid Counselor to serve as the first point of contact for students and families seeking financial aid information and awards.

The role involves advising on aid eligibility, processing aid documents, and coordinating with external funding sources. The counselor will support outreach activities and assist in implementing office policies and procedures.