Impactful Enteral Nutrition Care Coordinator

Option Care Health Inc.; Springfield (IL); On-site; USD 26,000 - 43,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

Paid Time off

401K Retirement Savings Plan with 401K

HSA Company Match

Tuition Reimbursement

Mental Health Services

Company Paid Life Insurance

Job summary

Option Care Health Inc. in Springfield, IL is seeking an enteral nutrition coordinator who coordinates formula and supplies, maintains orders, tracks expirations, and ensures accurate, timely delivery while upholding patient confidentiality.

The role involves communicating with prescribers, coordinating pump swaps, handling patient inquiries, and collaborating with pharmacy, warehouse, and nutrition teams to ensure smooth operations and high-quality care.

Qualifications

• High School Diploma or equivalent and at least one year of relevant work experience.
• Experience in enteral nutrition and coordinating deliveries.
• Excellent oral and written communication and customer service skills.
• Knowledge of basic medical terminology and reimbursement processes.
• Familiarity with medical records and confidentiality requirements.

Responsibilities

• Performs monthly monitoring of enteral patients, reviews supply inventory, and processes delivery tickets.
• Maintains current enteral orders, tracks expirations, and renews orders in advance.
• Provides formulary supplies within guidelines and promotes formulary conversion when indicated.
• Ensures authorizations and orders are valid before refills and communicates with the team as needed.
• Takes payments from patients/caregivers and escalates questions to Patient Pay.
• Responds to patient inquiries and tracks shipments, coordinating pump needs with teams.
• Coordinates enteral pump swaps for maintenance and completes discharge notes when appropriate.
• Collaborates with Supply Chain, CMC warehouse, and ECOE teams to meet inventory needs.

Skills

Enteral nutrition experience

Customer service

Microsoft Office

Medical terminology

Communication skills

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Option Care Health Inc. in Springfield, IL is seeking an enteral nutrition coordinator who coordinates formula and supplies, maintains orders, tracks expirations, and ensures accurate, timely delivery while upholding patient confidentiality.

The role involves communicating with prescribers, coordinating pump swaps, handling patient inquiries, and collaborating with pharmacy, warehouse, and nutrition teams to ensure smooth operations and high-quality care.