Enteral Nutrition Care Coordinator - Patient-Focused Impact

Option Care Health Inc.; Chicago (IL); On-site; USD 26,000 - 43,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Paid Time off

401K Retirement Savings Plan with Co.

HSA Company Match

Tuition Reimbursement

myFlexPay

Family Support

Mental Health Services

Company Paid Life Insurance

Award/Recognition Programs

Job summary

Option Care Health, Inc. is seeking an enteral nutrition coordinator to manage the provision of formula and supplies, coordinating with enteral staff to maximize the nutrition program's effectiveness.

You will monitor patient orders, track expirations, renewals, and shipments, ensure formulary compliance, and coordinate with pharmacy/warehouse teams. On-site role in Illinois with on-call rotation as needed.

Qualifications

• High School Diploma or equivalent and at least one year of relevant work experience.
• Experience in enteral nutrition.
• Experience ordering products and coordinating deliveries.
• Knowledge of medical records, reimbursement and/or nutrition.
• Basic competency with Microsoft Office software.

Responsibilities

• Performs monthly monitoring of enteral nutrition patients including review of supply inventory by completing the ENT-Enteral Refill Assessment and processing of Delivery Tickets either via PHD drop shipments or for CMC shipment as needed, coordinating any necessary follow up with appropriate department or team member.
• Maintains current enteral orders, tracks expiration dates, generates order renewals in advance of order expiration, and faxes to prescribers.
• Provides patients with formulary supply types and quantities within guidelines established and promotes formulary conversion where indicated.
• Ensures authorization and order are not expired prior to refill, and communicates with teammates responsible for authorization as needed.
• Takes payment from patients/caregivers as required, and escalates payment questions/concerns to Patient Pay team.
• Responds to enteral patient inquiries, including tracking shipments when requested.
• Communicates with CMC Pump Champion and pharmacy/warehouse teams on enteral pump needs, problems, issues and helps coordinate pump swap communication when needed. Provides pump troubleshooting with patients.
• Coordinates enteral pump swaps for yearly maintenance as required by ACHC and as needed and completes ENT-Discharge with pump progress notes when appropriate.
• Coordinates inventory needs with Supply Chain and CMC warehouse staff.
• Follow enteral discharge for inactivity process to maintain clean census. Places outbound calls to patients in advance of monthly refill.
• Identifies and escalates clinical or operational enteral issues beyond capability of position to the appropriate enteral team member, including Nutrition Care Specialist, Enteral Supervisor, ECOE Manager, or Dietitian.
• Observes legal and nutrition guidelines for safeguarding the confidentiality of patient information.
• Performs other duties as required or requested.
• Participates in on-call ECOE rotation as scheduled by Enteral COE Manager or Enteral Supervisor.

Skills

Enteral nutrition experience

Communication skills

Customer service

Team collaboration

Medical terminology

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Option Care Health, Inc. is seeking an enteral nutrition coordinator to manage the provision of formula and supplies, coordinating with enteral staff to maximize the nutrition program's effectiveness.

You will monitor patient orders, track expirations, renewals, and shipments, ensure formulary compliance, and coordinate with pharmacy/warehouse teams. On-site role in Illinois with on-call rotation as needed.