Enteral Nutrition Care Navigator

Option Care; Norfolk (VA); On-site; USD 23,000 - 39,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

Paid Time off

Bonding Time Off

401K Retirement Savings Plan with Co.

HSA Company Match

Flexible Spending Accounts

Tuition Reimbursement

myFlexPay

Family Support

Mental Health Services

Company Paid Life Insurance

Award/Recognition Programs

Job summary

Option Care Health in the United States seeks an Enteral Nutrition Coordinator to support enteral patients by coordinating formula and supply provisions. This role maintains relationships with enteral staff to maximize program effectiveness.

Responsibilities include monitoring patients, renewals, formulary management, and pump coordination. Excellent communication and organizational skills are essential.

Qualifications

• High School Diploma or equivalent and at least one year of relevant work experience.
• Excellent oral and written communication skills.
• Knowledge of basic medical terminology.
• Experience in enteral nutrition and coordinating deliveries.
• Experience ordering products and coordinating deliveries.
• Knowledge of medical records, reimbursement and/or nutrition.

Responsibilities

• Performs monthly monitoring of enteral nutrition patients and processes delivery tickets.
• Maintains current enteral orders, tracks expiration dates, and faxes renewals to prescribers.
• Provides patients with formulary supply types and quantities within guidelines.
• Ensures authorization and order validity prior to refills and coordinates with team.
• Takes payments from patients/caregivers and escalates questions to Patient Pay.
• Responds to enteral patient inquiries and coordinates pump needs with teams.
• Provides pump troubleshooting and coordinates yearly maintenance.
• Coordinates inventory with Supply Chain and CMC warehouse staff.
• Observes confidentiality of patient information.
• Participates in on-call ECOE rotation.

Skills

Enteral nutrition coordination

Excellent oral and written comms

Customer service skills

Microsoft Office Suite

Attention to detail

Team collaboration in multi‑discipline

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

Option Care Health in the United States seeks an Enteral Nutrition Coordinator to support enteral patients by coordinating formula and supply provisions. This role maintains relationships with enteral staff to maximize program effectiveness.

Responsibilities include monitoring patients, renewals, formulary management, and pump coordination. Excellent communication and organizational skills are essential.