Impactful End-User IT Support Engineer

Methodist Le Bonheur Healthcare; Memphis (TN); On-site; USD 42,000 - 68,000; Full time

Job summary

Methodist Le Bonheur Healthcare in Memphis, TN seeks an IT End-User Computing Specialist to deploy and support EUC hardware, software, and applications in clinical and business settings.

The role requires 3–5 years of end-user support, familiarity with ITSM processes, and the ability to administer user accounts and devices. On-call duties may apply, with opportunities to grow within a mission-driven health system.

Qualifications

• End-user support experience required; 3–5 years in a clinical or business setting.
• Familiarity with ITSM best practices and ticketing workflows.
• Knowledge of hardware and software troubleshooting and setup.

Responsibilities

• Deploy and support EUC hardware, software, and applications in clinical/business environments.
• Install, configure, maintain, troubleshoot, and test end-user systems.
• Administer user accounts and peripheral devices; document issues and resolutions.
• Provide technical training and support across teams; participate in projects and migrations.

Skills

IT support

ITSM

Hardware knowledge

Software apps

Communication

Education

Associates Degree Computer sciences

Associates Degree Information Technology

High School Diploma or Equivalent

Tools

Windows OS

Ticketing system

Job description

Methodist Le Bonheur Healthcare in Memphis, TN seeks an IT End-User Computing Specialist to deploy and support EUC hardware, software, and applications in clinical and business settings.

The role requires 3–5 years of end-user support, familiarity with ITSM processes, and the ability to administer user accounts and devices. On-call duties may apply, with opportunities to grow within a mission-driven health system.