Impactful EMS Dispatcher — Critical Calls & Care Coordination

County Emergency Communications; Gilbert (WV); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in Gilbert, WV seeks Emergency Medical Dispatchers to handle urgent medical calls using approved protocols. You will gather patient details, confirm locations, and determine response priorities to coordinate ambulance resources.

Roles may require overnight shifts, weekends, holidays, rotating schedules, and overtime. A high school diploma or GED is commonly required, with CPR and EMT credentials not always mandatory depending on vacancy.

Qualifications

• High school diploma or GED commonly required.
• Employer may sponsor training or require Emergency Medical Dispatcher certification before appointment.
• CPR certification may be required or beneficial.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or GED

Job description

County Emergency Communications in Gilbert, WV seeks Emergency Medical Dispatchers to handle urgent medical calls using approved protocols. You will gather patient details, confirm locations, and determine response priorities to coordinate ambulance resources.

Roles may require overnight shifts, weekends, holidays, rotating schedules, and overtime. A high school diploma or GED is commonly required, with CPR and EMT credentials not always mandatory depending on vacancy.