Critical EMS Dispatcher - 24/7 Emergency Calls

911 Emergency Communications; Fayetteville (WV); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Job summary

911 Emergency Communications is seeking Emergency Medical Dispatchers in Fayetteville, WV. The role involves receiving medical emergency calls, confirming locations, and coordinating ambulance resources in line with approved protocols.

Candidates should have a high school diploma and may require EMD and CPR certifications. EMT or paramedic credentials are not universally required; sponsorship or training may be provided by the employer.

Qualifications

• High school diploma or equivalent required; sponsorship/training may be provided.
• EMD certification or appointment may be required; CPR certification may be required; EMT/paramedic credentials are not universally required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority using the medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Call handling

Medical dispatch protocols

Attention to detail

Education

High school diploma

EMD certification preferred

Job description

911 Emergency Communications is seeking Emergency Medical Dispatchers in Fayetteville, WV. The role involves receiving medical emergency calls, confirming locations, and coordinating ambulance resources in line with approved protocols.

Candidates should have a high school diploma and may require EMD and CPR certifications. EMT or paramedic credentials are not universally required; sponsorship or training may be provided by the employer.