Impactful Eligibility Specialist for Public Assistance

County of Shasta; California; On-site; USD 40,000 - 58,000; Full time

Job summary

Shasta County Health and Human Services Agency seeks a qualified Eligibility Specialist to join the Economic Mobility Branch on a full-time basis. The role involves interviewing applicants, determining eligibility for CalFresh and other programs, and guiding clients through the application process.

You'll work in a collaborative team, maintain accurate case records in multiple systems, and stay current with program rules.

Qualifications

• Strong work ethic and ability to prioritize tasks and follow through.
• Excellent listening and written and verbal communication skills.
• Proficiency in MS Office and basic knowledge of software and databases.

Responsibilities

• Review applications, verify information, and determine eligibility in accordance with program rules and regulations
• Explain program requirements and available services
• Process and update case information in multiple computer systems

Skills

Customer service

Communication skills

MS Office

Problem solving

Team collaboration

Tools

Database systems

Job description

Shasta County Health and Human Services Agency seeks a qualified Eligibility Specialist to join the Economic Mobility Branch on a full-time basis. The role involves interviewing applicants, determining eligibility for CalFresh and other programs, and guiding clients through the application process.

You'll work in a collaborative team, maintain accurate case records in multiple systems, and stay current with program rules.