Impactful Donor Stewardship & Engagement Lead

Berkshirejobs; North Adams (MA); On-site; USD 70,000 - 100,000; Full time

Job summary

MASS MoCA in North Adams, MA, seeks a Donor Relations and Stewardship Manager to lead the museum’s day‑to‑day donor stewardship program for individual donors and to oversee patron groups and cultivation events. The role emphasizes accurate data tracking, personalized donor communications, and cross‑department collaboration to support mid and major gifts.

The successful candidate will design stewardship plans, coordinate donor meetings and tours, and manage event logistics from concept through

Qualifications

• Experience in donor relations and stewardship programs.
• Ability to plan and manage donor events and cultivation visits.
• Strong organization and cross‑department collaboration skills.

Responsibilities

• Lead donor stewardship for individual donors and mid/major gifts.
• Oversee patron groups and calendar of cultivation events.
• Coordinate donor meetings, tours, and cultivation visits; assist with gift proposals.
• Track donor interactions in CRM and support pipeline reporting.
• Draft stewardship communications and uphold brand voice across the museum.
• Manage event logistics for cultivation and donor appreciation events.
• Collaborate with other departments on donor reporting and content.

Skills

Donor relations

Portfolio management

CRM management

Event planning

Stewardship programs

Tools

CRM

Job description

MASS MoCA in North Adams, MA, seeks a Donor Relations and Stewardship Manager to lead the museum’s day‑to‑day donor stewardship program for individual donors and to oversee patron groups and cultivation events. The role emphasizes accurate data tracking, personalized donor communications, and cross‑department collaboration to support mid and major gifts.

The successful candidate will design stewardship plans, coordinate donor meetings and tours, and manage event logistics from concept through