Impactful Digital Content Accessibility Specialist

Chatham County, GA; Savannah (GA); On-site; USD 55,000 - 75,000; Full time

Job summary

Chatham County Government is seeking a Digital Content Creator to review, edit, create, manage, and publish digital content ensuring accuracy, clarity, and accessibility across devices and platforms.

The role emphasizes applying ADA and WCAG 2.2 standards, remediating content, and translating complex information into plain language for residents. You will collaborate with the Public Information Office and ICS to optimize SEO and consistency.

Qualifications

• Bachelor’s Degree in Communications, Journalism, Marketing, English, Digital Media, Public Relations, Information Technology, Web Development, or a related field.
• At least one year of professional experience in web content, digital communications, content creation, editing, or a related field.
• Any equivalent combination of training and experience.

Responsibilities

• Review, audit, edit, and update County website content to ensure accuracy, readability, usability, consistency, and accessibility.
• Apply WCAG 2.2 principles and accessibility best practices to website content, including headings, lists, links, alt text, tables, forms, images, multimedia, and other digital elements.
• Identify and remediate accessibility issues within webpages, PDFs, forms, documents, and multimedia content, or coordinate remediation if outsourced.
• Ensure proper semantic structure and organization of website content and use basic HTML knowledge to identify and correct structural and formatting issues.
• Review webpage content and underlying HTML structure to ensure information is logically organized and can be properly interpreted by assistive technologies.
• Write, rewrite, edit, and proofread website content, news articles, announcements, public notices, campaigns, and other digital communications.
• Translate complex governmental, technical, regulatory, or operational information into clear, concise, resident-focused language.
• Apply plain-language principles to improve comprehension and usability.
• Collaborate with County departments to gather, edit, and publish content maintaining consistency in voice, terminology, style, formatting, and County branding across digital platforms.
• Partner with Information and Communication Services (ICS) to optimize content for search engines (SEO) and enhance site navigation and user experience.
• Assist the Public Information team in developing content guidelines, templates, and best practices for accessible digital communication.
• Work with ICS and Occupational Safety and Risk Management to review website analytics, user feedback, search trends, and other available data to identify opportunities for improving digital content.
• Perform other duties as assigned.
• Support emergency communications through the Public Information Office (PIO) to ensure timely, accurate, and accessible information during crises.
• Assist in reviewing emergency website and social media content for accessibility and usability under time-sensitive conditions.
• Apply plain-language and accessibility principles to emergency information without compromising speed or accuracy.

Skills

Editing

Writing

Proofreading

Plain-language

SEO basics

Web content management

Education

Bachelor’s Degree in Communications, Journalism, Marketing, English, Digital Media, Public Relations, Information Technology, Web Development, or a related field

Tools

HTML

Content Management System (CMS)

Job description

Chatham County Government is seeking a Digital Content Creator to review, edit, create, manage, and publish digital content ensuring accuracy, clarity, and accessibility across devices and platforms.

The role emphasizes applying ADA and WCAG 2.2 standards, remediating content, and translating complex information into plain language for residents. You will collaborate with the Public Information Office and ICS to optimize SEO and consistency.