Inclusive Content Lead for Accessibility & Outreach

Communication Service for the Deaf, Inc; California (MO); Remote; USD 65,000 - 90,000; Full time

Job summary

Communication Service for the Deaf, Inc. seeks a Content Development Manager to create, manage, and optimize accessible content across digital and print channels. You will collaborate with marketing, outreach, and program teams to ensure consistency with branding and mission.

The role requires strong writing and editing skills, knowledge of WCAG, CMS experience (WordPress), SEO optimization, and the ability to manage multiple projects in a virtual office environment with occasional travel.

Qualifications

• Bachelor’s degree or equivalent professional experience preferred.

Responsibilities

• Develop and manage a content strategy across digital and print channels.
• Write, edit, and publish content for websites, newsletters, brochures, and reports.
• Ensure content is accessible (WCAG) and optimized for screen readers.
• Collaborate with Marketing and Outreach teams to align content with campaigns.
• Maintain a content calendar and coordinate with stakeholders for timely delivery.
• Monitor content performance and apply feedback to improve materials.

Skills

Content strategy

Editing & proofreading

CMS (WordPress)

SEO basics

WCAG accessibility

Analytics (GA)

Project management

Cross-functional collaboration

Communication skills

ASL (preferred)

Education

Bachelor’s degree in Marketing, Journalism, Communications, English, PR, Design

Tools

WordPress

Adobe Creative Suite

Canva

Google Analytics

Job description

Communication Service for the Deaf, Inc. seeks a Content Development Manager to create, manage, and optimize accessible content across digital and print channels. You will collaborate with marketing, outreach, and program teams to ensure consistency with branding and mission.

The role requires strong writing and editing skills, knowledge of WCAG, CMS experience (WordPress), SEO optimization, and the ability to manage multiple projects in a virtual office environment with occasional travel.