Impactful Crisis Care Unit Coordinator (Pool/PRN)

Connections Health Solutions; Tucson (AZ); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Health insurance

401k company match

Generous PTO

Parental leave

Employee Assistance Program

Job summary

Connections Health Solutions in Tucson, AZ, is hiring for a full-time front desk/clerical role within behavioral health crisis care. You will register patients, verify eligibility, and coordinate with the clinical team to ensure smooth care delivery in a fast-paced environment.

Responsibilities include patient check-in, documentation in the EHR, and coordinating with inpatient facilities. A Notary is preferred, with vaccination compliance and fingerprint clearance required.

Qualifications

• High School Diploma or equivalent is required.
• 1 year of exceptional service customer service-oriented work experience.
• 3 years of clerical experience.
• Current Notary or ability to become one within first 90 days.
• Must be able to perform Safe Clinch patient restraint techniques.
• Company vaccination policy requires full vaccination or approved exemption.
• Arizona Level 1 Fingerprint Clearance Card required.

Responsibilities

• Registers individuals for services, verifies eligibility, and schedules appointments.
• Collaborates with clinical team and notifies concerns about crisis presentations.
• Greets visitors and manages security and logbook procedures.
• Maintains accurate EHR entries and coordinates patient discharge details.
• Communicates with physicians, nurses, and teams for smooth care transitions.

Skills

Customer service

Clerical skills

Safety restraint techniques

Vaccination policy compliance

Education

High School Diploma or equivalent

Tools

Electronic Health Record (EHR)

Notary (eligible within 90 days)

Job description

Connections Health Solutions in Tucson, AZ, is hiring for a full-time front desk/clerical role within behavioral health crisis care. You will register patients, verify eligibility, and coordinate with the clinical team to ensure smooth care delivery in a fast-paced environment.

Responsibilities include patient check-in, documentation in the EHR, and coordinating with inpatient facilities. A Notary is preferred, with vaccination compliance and fingerprint clearance required.