Impactful Child Support Case Specialist

State of Arkansas; Blytheville (AR); Hybrid; USD 43,000 - 64,000; Full time

Job summary

The State of Arkansas seeks a Child Support Specialist to administer the child support program, ensuring that children receive legally entitled financial support. The role requires strong interpersonal skills, knowledge of child support laws, and the ability to handle sensitive family matters with professionalism.

The specialist will work with parents, custodians, attorneys, and agencies to establish, enforce, and monitor orders, ensuring compliance with state and federal guidelines while

Qualifications

• Strong interpersonal skills and empathy when dealing with sensitive family situations.
• Ability to manage a caseload of child support cases in compliance with state laws and regulations.
• Excellent written and verbal communication and documentation abilities.

Responsibilities

• Manage a caseload and update cases in compliance with state laws.
• Assist in establishing child support orders and prepare filings for courts.
• Monitor payments, address discrepancies, and ensure timely collection and distribution of funds.
• Enforce orders through income withholding, intercepts, and interagency coordination.
• Provide customer service to custodial/non-custodial parents and attorneys.

Skills

Communication skills

Interpersonal skills

Empathy

Attention to detail

Education

Associate or Bachelor’s degree in related field

High school diploma + 2 years experience

Job description

The State of Arkansas seeks a Child Support Specialist to administer the child support program, ensuring that children receive legally entitled financial support. The role requires strong interpersonal skills, knowledge of child support laws, and the ability to handle sensitive family matters with professionalism.

The specialist will work with parents, custodians, attorneys, and agencies to establish, enforce, and monitor orders, ensuring compliance with state and federal guidelines while