Impactful Child Support Case Manager

State of Arkansas; Hope (AR); On-site; USD 43,000 - 64,000; Full time

Job summary

State of Arkansas seeks a Child Support Specialist to manage caseloads, establish and enforce orders, and monitor payments with professionalism and empathy. The role requires knowledge of child support laws and the ability to handle sensitive family situations while working with parents, attorneys, and agencies.

The position emphasizes accurate documentation, state-regulated processes, and confidentiality, with opportunities to prepare reports and testify as needed.

Qualifications

• Strong interpersonal and communication skills.
• Ability to manage sensitive family situations professionally.
• Knowledge of child support laws and procedures.

Responsibilities

• Manage a caseload of child support cases in compliance with state laws.
• Assist in establishing and enforcing child support orders with accurate documentation.
• Monitor payments and address discrepancies or non-payments.
• Maintain case records and prepare necessary reports.

Skills

Communication skills

Interpersonal skills

Empathy

Attention to detail

Mediation

Education

Associate/Bachelor's degree in social work, criminal justice, business administration, or related field

High school diploma + 2 years of related experience

Job description

State of Arkansas seeks a Child Support Specialist to manage caseloads, establish and enforce orders, and monitor payments with professionalism and empathy. The role requires knowledge of child support laws and the ability to handle sensitive family situations while working with parents, attorneys, and agencies.

The position emphasizes accurate documentation, state-regulated processes, and confidentiality, with opportunities to prepare reports and testify as needed.